Sales Support Coordinator w FR/SWE (Ref. No.: EMEA 201)

Anritsu Solutions SK, s.r.o.

Place of work
Fazuľová, Bratislava
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Are you experienced in sales support or sales coordination? Are you looking for a dynamic support role within a team located all over Europe? Our Sales Support Coordinators are providing a pro-active support for our sales and service teams, ensure smooth and effective front office/sales support and exceptional customer experience while working closely with our manufacturing divisions and internal departments. The work day of a Support Coordinator is very task-colorful; no day is the same as the other and rarely goes according to the plan. Are you up for the challenge?

What you will do?
• Day-to-day customer support for enquiries over telephone and e-mails;
• Monitor the sales and service backlog, troubleshoot and take necessary actions;
• Escalate issues to relevant internal departments and/or managers;
• Keep customers and distributors informed on status of their orders;
• Validate leads via telephone, quotes and delivery follow-up;
• Work closely with your designated sales engineer(s) to support the sales activities (Quote preparation, sales order processing and invoicing in multiple currencies);
• Purchase Order generation and entry onto the Manufacturing Divisions and proactively follow-up with Japan, USA, Denmark or any other suppliers as needed;
• Carry out export and credit management control checks and ensure prompt resolution of queries;
• Take responsibility for the quick & efficient processing and resolution of all customer calibration, upgrade and repair activity, including close liaison with Service Partners, Service Engineers and the appropriate Service Manager;
• Pro-active customer interaction to ensure all quoted work is followed up, completed and all calls closed out in a timely manner.

Basic wage component (gross) and other rewards

1600 EUR gross and more based on the seniority of profile

Employee perks, benefits

Why you should come and work with us:
One of the reasons our employees love working here is because of the skilled and friendly people. They are key to creating a friendly and professional working environment. We are open to new ideas and ways of working so are always on the look-out for people who want to make a difference and bring this energy. We offer professional development opportunities that are relevant to you and your role. In addition to all of this we offer excellent flexible working opportunities to give you the balance between your work and home life. We have also a package of benefits which are country specific.

Information about the selection process

To apply please send your CV in English to [email protected] with email subject title EMEA 201 Sales Support Coordinator. We´ll try to come back to you with a feedback as soon as we can. Please note that if you are using Gmail account you might find an answer from us in spam.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)

Language skills

English - Advanced (C1) and Slovak - Intermediate (B1)

Personality requirements and skills

To join us in this key role you will need to:
• be a customer oriented and enthusiastic team player with excellent communications skills and the ability to work on own initiative;
• have professional experience in sales or commercial administration support ideally in an international business environment;
• have strong administration and organization skills;
• sales minded, flexible, positive and intendent personality;
• good level of English (written, spoken) and French or Swedish

Advertiser

Brief description of the company

Anritsu Overview:

Anritsu Corporation (www.anritsu.com) has been a provider of innovative communications solutions for 120 years. The company's test and measurement solutions include wireless, optical, microwave/RF and digital instruments, operations support systems and solutions that can be used during R&D, manufacturing, installation, and maintenance. Anritsu also provides precision microwave/RF components, optical devices, and high-speed devices for design into communication products and systems. With the addition of service assurance monitoring solutions it has expanded its offering to provide complete solutions for existing and next-generation wireline and wireless communication systems and service providers. Anritsu sells in over 90 countries worldwide with approximately 4,000 employees.

In Europe, we have both product development/R&D and sales/support/service operations. Our R&D is focused onto wireless communications, with expertise in both mobile phone testing and service assurance monitoring systems, and provides global leadership in 3GPP related technologies. The sales and support is covering the full range of Anritsu Test and Measurement solutions, with additional marketing and technical support responsibility for the region.

All of our teams are passionate about serving our customers and markets with world class solutions, and are committed to our long term leadership in the industry. We encourage a culture of trust and integrity within our teams, enabling individuals to grow and develop their skills and experience. We keep innovation at the centre of our activities, built upon the wide knowledge base of our employees, and use this to ensure we continue to be a leader in the global market. The visionary partnerships we build both with customers and within our teams ensures that we continue to innovate high level solutions for tomorrow’s society.

Number of employees

50-99 employees

Company address

Anritsu Solutions SK, s.r.o.
Fazulova 7
811 07 Bratislava
http://www.anritsu.com
ID: 3640543   Dátum zverejnenia: 9.4.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   1600 EUR gross and more based on the seniority of profile