Senior Finance Analyst - IT, AWS Account Receivable

Amazon Finance Operations is looking for an Accounts Receivables Analyst to support our continued EU expansion within cloud infrastructure services (AWS). The successful candidate will be responsible for cash collection operations in cooperation with our local sales and finance management.

KEY JOB RESPONSIBILITIES
Research, analyze and resolve the Customer’s inquiries and payment blockers
Reconcile AR balances, manage and resolve every financial discrepancy between our and Customers’ accounts
Earn customers’ and peers’ trust and build long-lasting relationship.
Participate to cross functional and process improvement projects
Create and implement standard operating procedures and process workflows. Analyze, recommend and implement process improvements
Collaborate with the Global Finance Operations team, stakeholders and internal business partners in other world’s regions
Timely report via weekly metrics and provide status updates on customers’ accounts and projects
Participate in operational excellence activities
Continually look at ways to improve the customer experience

BASIC QUALIFICATIONS
Fluent Italian and English
Previous Account Receivables, Account Payable, Customer Care, or other customer facing department experience
Extensive knowledge of Finance and Accounting
Direct and concise communication skills
Strong record of managing customers’ disputes.
Able to present in front of different audiences, from payable analysts to CEOs.
Proficient in Excel

PREFERRED QUALIFICATIONS
Degree in Finance, Accounting, Business Studies or other directly related areas
SQL and Business Intelligence tools
Additional European Language