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Account Representative (FR)
Amazon /Slovakia/ s.r.o.
Place of work
Bratislava, Slovakia (Job with occasional home office)
Bratislava, Slovakia (Job with occasional home office)
Contract type
full-time
full-time
Wage (gross)
From 1 600 EUR/month
From 1 600 EUR/month
Information about the position
Job description, responsibilities and duties
Amazon Business Europe is looking for a candidate to join our new team supporting our EU Sales Customer Advisors. The Account Representative will support Amazon Business customers by assisting individuals to become Amazon Business customers and by supporting customers in their journey through blockers removal and collecting voice of customers to support in continuously improve our solution. As this team is the first touch to the customer, bar-raising professionalism and problem-solving skills are a must.
A successful candidate will have the ability to pivot quickly as this team will need to master current processes and develop new ones to better serve our internal and external customers. To be successful in this role, you will use your knowledge and passion of the B2B world to help customers grow manage efficiently their procurement, as well as develop new business opportunities.
Roles and Responsibilities
· Execute daily, weekly and monthly targets
· Drive Customer satisfaction
· Partner with EU Sales team and Product Management teams to provide customer perspective as well as customer-driven product improvement ideas
· Take ownership in the continued build-out and documentation of the infrastructure and processes of acquiring and onboarding Amazon Business customers
A successful candidate will have the ability to pivot quickly as this team will need to master current processes and develop new ones to better serve our internal and external customers. To be successful in this role, you will use your knowledge and passion of the B2B world to help customers grow manage efficiently their procurement, as well as develop new business opportunities.
Roles and Responsibilities
· Execute daily, weekly and monthly targets
· Drive Customer satisfaction
· Partner with EU Sales team and Product Management teams to provide customer perspective as well as customer-driven product improvement ideas
· Take ownership in the continued build-out and documentation of the infrastructure and processes of acquiring and onboarding Amazon Business customers
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2) and French - Upper intermediate (B2)
Personality requirements and skills
- Basic use of MS Office ,
- Active listener and effective communicator
- Ability to work in a fast-paced environment, multi-tasked, high-energy environment
- Active listener and effective communicator
- Ability to work in a fast-paced environment, multi-tasked, high-energy environment
Advertiser
Brief description of the company
At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
Number of employees
1000 and more employees
ID: 4316559
Dátum zverejnenia: 29.4.2022
2022-04-29
lokalita: Bratislava Pozícia: Account Manager, Administrative Worker, Official, Customer Support Specialist, Key Account Manager, Sales Representative Spoločnosť: Amazon /Slovakia/ s.r.o.
Základná zložka mzdy (brutto): 1 600 EUR/month