FinOp Portal Invoicing Manager - AWS AR

DESCRIPTION
GAR (Global Accts Rec) is looking for a proactive, customer and people centric Operations Leader to support the Third Party & Customer Portals management for monthly invoice uploads. The ideal candidate will be responsible for overseeing the portal management efforts, ensuring that portals & their credentials are handled appropriately and communicate with clients as required to ensure the overall process is adhered to the standards laid out by Security & Legal teams. This person is result-oriented, multitasker with strong communication skills.


Summary of Responsibilities

· Be an expert in the collections & portal management processes
· Work as a Single Threaded Leader for onboarding & managing the customer / third party portals
· Work as a Single Threaded Leader for granting user level access to the AR analysts and other stakeholders on the portals
· Should be able to evaluate and determine the portal access requests and action accordingly
· Be an administrator / Master user and manage the rotation of the credentials as per the set Standards / Policies
· Creation and implementation of strategies to increase safety of the customer data while using multiple third-party customer portals
· Contribute to improvements in portal management projects by identifying any issues, proposing enhancements in tools and working on continuous improvement of collection protocol and process.
· Communicate internally or externally to identify issues and propose solutions for long term sustainability of the portal management processes
· Manage internal/ external stakeholders while working on the monthly portal uploads
· Assist in resolving escalated discrepancies to ensure timely and accurate resolution.
· Work with the internal compliance and quality audit teams to ensure the set standards & procedures work as expected
· Collaborating with the Global Finance Operations team and internal business partners.
· Lead and Participate in operational excellence activities

Base pay for this position starts from EUR 2,250 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.

BASIC QUALIFICATIONS
· Degree in Finance/Accounting/Business Studies or other related areas
· In depth knowledge of Order to Cash Process
· 8+ years of experience in Accounts Receivables with at least 5 years of people management and collections experience
· Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues
· Managerial skills to handle problems and crisis in a confident and decisive manner.
· Ability to take responsibility for making difficult decisions, taking calculated risks and experimenting with new approaches
· Excellent negotiation, interpersonal, verbal and written communication skills
· Ability to work under pressure and with strict deadlines
· Proficient in Microsoft Excel and Word
· Proven instances in identifying and driving process improvements and operational efficiency projects

PREFERRED QUALIFICATIONS
· Post-graduation or a Master’s Degree Accounting/Finance or a related field