Catalog Quality Associate - Turkish

Place of work
Bratislava
Contract type
full-time
Wage (gross)
1 050 EUR/month

Information about the position

Job description, responsibilities and duties

Are you looking to work in one of the most innovative and customer-centric e-commerce businesses on earth? Does joining a multicultural team sound appealing to you? Do you have a passion for learning and developing yourself and others? Then consider joining the Amazon Catalog Quality Operations team.
The Amazon Catalog Quality Operations team is looking for new members to participate in auditing and correcting our product catalog. If you want to help improve the information on Amazon website and passionate on evaluating data, you are the one we are looking for.
Core responsibilities for this position include to:

· Make logical decisions while performing audit tasks even when provided information is ambiguous.
· Report audit results and communicate them to others within the organization.
· Approve or disapprove audit entries based on pre-defined guidelines and explain logical reasoning behind approve/reject decision.
· Review authoritative sources to validate catalog data when needed.
· Browse the site and use search box to look for products.
· Review Amazon catalog for content quality based on pre-defined guidelines and SOPs.
· Thoroughly check product details to ensure accuracy and completeness of the data.
· Analyze data and identify new trends/patterns.
· Identify generic patterns in browse and audit to be translated into guidelines and SOPs to improve overall audit outcome.
· Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
· Work with project teams to write and test new SOPs for new audit and data quality management tasks.
· Must be flexible to meet business requirements & work with high priority/visibility English content for other marketplaces such as US, UK, etc.
· Job role does not involve core translation on a regular basis, however a business requirement may engage short text translation activities on a need basis.

· No extensive spoken/written communication in Turkish on a regular basis. Should be competent to independently communicate both written/spoken with stakeholders/clients, in case required.

· Willingness to work with sensitive issues, including but not limited to:
Adult content, Religious and philosophically sensitive issues, Alcohol, tobacco, weapons and other potentially offensive products.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and Turkish - Upper intermediate (B2)

Personality requirements and skills

Basic qualifications

Turkish at B2 or C1 level
Fully-functional oral and written communication skills in English, upper-intermediate (B2) or Advanced level (C1)
Strong working knowledge of basic computer business applications such as MS Word, MS Excel and MS Outlook

Preferred qualifications

Familiarity with online retail (e-commerce) and product catalog information
University graduate
Ability to work in a high volume environment on daily basis
Ability to make logical decisions while performing tasks even when provided information is ambiguous
Ability to work quickly, decisively, and independently
Ability to take initiative to identify and solve problems
Proven track record in a fast-paced, multitasking environment
Strong background in web search and familiarity with various ways used for searching for information
Good data analysis skills and great attention to detail

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at
Twin City Tower( Mlynské Nivy 10). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 and more employees

Company address

Amazon /Slovakia/ s.r.o.
Mlynské Nivy 10
821 09 Bratislava
http://www.amazon.jobs
ID: 4026067  Dátum zverejnenia: 27.1.2021  Základná zložka mzdy (brutto): 1 050 EUR/month