1 400 - 1 700 EUR

Fashion Quality Account Manager (Ref. No.: 871424 )

Place of work
Bratislava
Contract type
full-time
Total wage (gross)
1 400 - 1 700 EUR

Information about the position

Job description, responsibilities and duties

Amazon is looking for a talented Quality Account Manager based in Bratislava, Slovakia to support the international Seller business on the European Amazon websites and bring improvements to the existing product catalog. Although not required, fluency in Italian and Spanish is advantageous.

The Fashion Quality Account Manager will work with our external partners (Sellers) to improve the quality of their product pages (listings) on Amazon. They will educate Sellers on the advantages of high-quality listings and identify the causes of poor listing quality. They will advise Sellers on the technical aspects of listing improvement and report progress to internal stakeholders. The Fashion Quality Account Manager will also interface with internal technical and business teams around the globe and contribute to platform changes and improvements.

Responsibilities:
· Actively manage a portfolio of international Sellers whose listings need improvement.
· Clearly communicate the benefits of high-quality listings to sellers.
· Work with sellers to define timelines and corrective actions.
· Identify root causes of listing problems and drive resolution.
· Maintain service levels defined per project and ensures consistent quality of delivery.
· Engage with internal and external customers/teams to define requirements, test data integrity, and verify business processes.

Basic wage component (gross) and other rewards

From 1400 Euro gross

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Number of years of experience

2

Personality requirements and skills

· Proven experience in creating and delivering e-training and coaching sessions to large audience.
· Fluency in written and oral English (company language)
· Advanced computer literacy in Microsoft Office (especially MS Excel) applications.
· Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required.
· Excellent communication skills with the ability to face internal and external partners in a professional and mature manner.
· Ability to work cross-functionally and with a wide range of employees with different skill set.

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at the Park One office center (Namestie 1.maja, Bratislava). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 an more employees

Company address

Amazon /Slovakia/ s.r.o.
Námestie 1. mája 18
811 06 Bratislava
http://www.amazon.jobs
ID: 3724579   Dátum zverejnenia: 16.9.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   From 1400 Euro gross