Retail Account Management Team Lead (Ref. No.: 828832)

Place of work
Bratislava
Contract type
full-time
Start date
01.05.2019

Information about the position

Job description, responsibilities and duties

DESCRIPTION
Our dynamic Retail Account Management team is looking for a Team Lead to manage team of Account Managers in Bratislava. We are looking for a strong and experienced people manager with outstanding communication skills and proven ability to develop and manage relationships, drive results and maximize business growth opportunities, all in a fast-paced and changing environment.

This is an exciting opportunity for anyone passionate about people management and with a desire to learn more about retail business. If you are that person, we definitely want to hear from you! As Retail Account Management Team Lead you will be -
- responsible for leading a team of up to 8 Account Managers, focusing on team growth, coaching and development
- expected to lead and drive EU-wide projects
- own and/or manage key performance metrics
- drive collaboration with cross-functional teams and EU stakeholders

About Retail Account Management (RAM)
Retail Account Management Team manages Amazon EU mid- and long-tail vendors. Account Managers proactively engage with vendors addressing key elements of operational performance, as well as effectively manage escalations of complex problems from Vendors. They have an in-depth knowledge of retail processes and are able to act as a generalist / consultant to vendors, removing blockers where needed and helping their business grow. They act as the vendors' voice by collecting feedback and utilizing it as inputs for process improvements and innovations.

Basic wage component (gross) and other rewards

Base pay for this position starts from EUR 2600 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

BASIC QUALIFICATIONS
Basic qualifications:
- Fluent level of English; additional language advantage
- Minimum of 5 years' experience in people management
- Experience with managing projects with regional complexity
- Strong prioritization and time management skills, with a high degree of flexibility
- Proven ability to work effectively to tight deadlines in a fast-paced environment
- Easily approachable, cooperative and a team player
- Strong interpersonal, communication and influencing skills


PREFERRED QUALIFICATIONS
Further qualifications would be a plus:
- Additional Language skills
- Previous retail business experience
- Strong troubleshooting and problem solving capabilities
- Analytical and quantitative skills

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at the Park One office center (Namestie 1.maja, Bratislava). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 an more employees

Company address

Amazon /Slovakia/ s.r.o.
Námestie 1. mája 18
811 06 Bratislava
http://www.amazon.jobs

Contact

Contact person: Jana Koudova
E-mail: send CV
ID: 3645314   Dátum zverejnenia: 15.4.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Base pay for this position starts from EUR 2600 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.