Accounts Receivables Analyst with German (B2B) (Ref. No.: 674591)

Place of work
Bratislava
Contract type
full-time
Start date
01.01.2019
Basic wage component (gross) and other rewards
Base pay for this position is 1.060 EUR and there are further pay components within the total compensation

Information about the position

Job description, responsibilities and duties

The successful candidate will be responsible for cash collection operations in cooperation with our local sales and finance management. As part of our commitment to your development, you will also gain exposure in cross functional and process improvement projects but you can expect your responsibilities to include to:
·Maintain strong relationships with our clients to ensure timely collections and a high degree of accuracy
·Review and monitor A/R Aging Reports, collections targets and send statements and copies of unpaid invoices to customers
·Respond to customer billing inquiries. Research unpaid or disputed amounts and work with Sales and Finance to resolve customer issues and correct billing errors
· Work with Amazon customers to drive process improvements and resolve escalations and discrepancies
· Standardize processes to ensure capacity for our significant growth.
· Diagnose, improve and fix any issues with our current collections processes
· Continually look at ways to improve the customer experience
· Earn the trust of your external and internal customers thereby building long-lasting relationships to reinforce Amazon’s customer centricity.
· Work with the commercial side of the business to ensure we are serving our customers in the most effective manner.
· Being a helping hand for our internal business partners in EMEA, to enable them to make educated decisions.
· Acting as a communication liaison between our customers, non-retail finance, sales department and accounts receivables.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) or German - Upper intermediate (B2)

Personality requirements and skills

• Must be fluent in German and have advanced English language skills. Able to deal with ambiguity, having back-bone, be able to disagree & commit.
• Excellent interpersonal, verbal and written communication skills, with a strong customer service focus.
• Ability to prioritize, multi-task and work with minimal supervision
• A desire to take responsibility and ownership for projects from day one.
• A drive for continuous learning and self-development
• A strong work ethic, with a high customer service ethic
• A keen eye for detail
• A very self-motivated and flexible working approach
• A passion for working with diverse teams with different cultures on an international team
• Degree in Finance, Accounting, Business Studies or other directly related areas is an advantage and also other language skills would be welcome.
Suitable candidates will have a passion for working with people, analytical acumen, strong interpersonal skills and effective communication skills. Suitable candidates will be comfortable with ambiguity, working with large databases, making assumptions with imperfect data and presenting their findings to management.

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at the Park One office center (Namestie 1.maja, Bratislava). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 an more employees

Company address

Amazon /Slovakia/ s.r.o.
Námestie 1. mája 18
811 06 Bratislava
http://www.amazon.jobs

Contact

Contact person: Jana Koudova
E-mail: send CV
ID: 3553663   Dátum zverejnenia: 5.12.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   Base pay for this position is 1.060 EUR and there are further pay components within the total compensation