Finance Team Leader with German or French

The successful candidate will be responsible for leading a team of cash collection analysts in cooperation with our local sales and finance management. As part of our commitment to your development, you will also gain exposure in cross functional and process improvement projects but you can expect your responsibilities to include to:

·Maintain strong relationships with stakeholders to ensure timely collections and a high degree of accuracy
·Review and monitor A/R Aging Reports, collections targets.
·Respond to customer billing inquiries. Research unpaid or disputed amounts and work with Sales and Finance to resolve customer issues and correct billing errors
· Work with Amazon customers to drive process improvements and resolve escalations and discrepancies
· Diagnose, improve and fix any issues with our current collections processes and continually look at ways to improve the customer experience
· Earn the trust of your external and internal customers thereby building long-lasting relationships to reinforce Amazon’s customer centricity.
· Acting as a communication liaison between our customers, non-retail finance, sales department and accounts receivables.