Senior Collection Manager (Ref. No.: 407246)

Information about the position

  • Place of work: Námestie 1. mája 18, Bratislava
  • Contract type: full-time

Job description, responsibilities and duties

Amazon Finance Operations is looking for and experienced Accounts Receivables Manager to support our continued EU expansion. The successful candidate would manage our operations across EU (mainly Germany, France, Italy & Spain) reporting to local Senior AR manager but cooperating with a broad management team across the globe.

Main business areas:
- Leading and developing team leaders, who in total lead a team of 20 financial analysts, including hiring, training, and employee development
- Contact management (managing vendors questions and complaints through our online tools)
- Performance management of our vendor contact division & cash collection division
- Creation and management of our KPI’s
- Executive metrics reporting
- Responsible for Germany, France, Italy & Spain
- This position will also act as an escalation point in resolving complex outstanding issues with internal and external business partners
- Solving complex customer/vendor issues and proactively heading off negative service trends

Requirements for the employee

Required education

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1) and
German - Upper intermediate (B2)

Personality requirements and skills

- 10+ years of experience in managing an Accounts Receivable/Accounts Payable/Accounting department, in a fast-paced, high-pressured environment
- 3+ of proven track record of managing people (10+), ideally in structure
- Fluent in English and ideally German
- A strong passion for hiring and developing people
- Degree in Finance, Accounting or related field
- Strong customer service and communication skills, including the ability to write clearly and concisely and present numerical data effectively
- Proven track record from operations, financial background


Brief description of the company

At, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at the Park One office center (Namestie 1.maja, Bratislava). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on

Main focus of the company's activities

Retail trade

Company address

Amazon /Slovakia/ s.r.o.
Námestie 1. mája 18
811 06 Bratislava
ID: 2833462   Dátum zverejnenia: 14.3.2017