Retail Account Manager with German

Information about the position

  • Place of work: Bratislava
  • Start date: ASAP
  • Contract type: full-time

Job description, responsibilities and duties

Amazon is looking for experienced Retail Account Manager to help Vendors to be successful on Amazon. You will be removing blockers where necessary in order to deliver the best possible customer experience and ensure people can find and discover anything they want to buy online.

Responsibilities
• Lead projects related to improvement of Vendor’s business with Amazon
• Manage large portfolio of vendors across European region
• Contract negotiation
• Act as a voice of vendor and be responsible for effectively managing escalations of complex problems from Vendors
• Work closely with management and business owners to improve efficiency and accuracy of our processes
• Improve Vendor experience by diving deep into their issues and finding effective solutions
• Process improvement, by working with peer/management teams to articulate and prioritize feature needs for higher efficiency.

What we offer
• Multilingual department supporting French, German, Spanish, Italian and English market
• Dynamic environment
• Career growth
• Space for improvement ideas

Requirements for the employee

Required education

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

German - Advanced (C1) and English - Upper intermediate (B2)

Personality requirements and skills

Qualifications
• Fluent level of English AND German
• Strong interpersonal and communication skills
• Good business acumen
• Excellent time management skills
• Data oriented, with an ability to identify trends and improvement possibilities

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at the Park One office center (Namestie 1.maja, Bratislava). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Main focus of the company's activities

Retail trade

Company address

Amazon /Slovakia/ s.r.o.
Námestie 1. mája 18
811 06 Bratislava
http://www.amazon.jobs

Contact

ID: 2023949   Dátum zverejnenia: 15.1.2018