Account Management Assistant, Retail Account Managemet Team

DESCRIPTION

In the Retail Account Management (RAM) team, creating long term and trusting relationships with our clients is our base priority.

Our international and multilingual team, based in Bratislava, is focused on driving results, using a combination of direct communication with the suppliers and by promoting usage of self-service solutions leveraging Amazon technology enhancements.

We own suppliers’ relationships and lead them to success by guiding them to improve key inputs and educating them on how to grow their business.

We are focused on driving results, using a combination of direct interaction with the supplier and by promoting usage of self-service solutions leveraging Amazon technology enhancements. We work in a complex environment, using a variety of tools to perform our tasks.
We prioritize our interaction with suppliers based on business opportunity and we work with various dedicated suppliers throughout the year. We continuously improve our processes and we influence and interact with business and technical teams to create and improve process automation and supplier tools.

We deliver value to our suppliers through our people and invest in developing their strengths and talent, therefore, Amazon's Bratislava team is looking for an enthusiastic and curious individual to help us grow the business of our small and medium suppliers across Amazon EU businesses.

This is a temporary full-time position for 9 - 12 months (upon agreement) aimed at recent college graduates or candidates with limited experience. This position will provide you with unforgettable working experience in a fast-paced, dynamic environment; it will boost your resume and will make you stand out as a candidate in all your future job searches internally or externally. Also, upon a mutual agreement there might be a possibility to transfer to a Retail account manager role with a permanent contract.

What will you learn:
- Business knowledge: we will provide you with ad hoc trainings on the different business topics
- Project management: you will be given the chance to lead your own projects, provide improvement ideas and updates to different stakeholders

Base pay for this position starts from EUR 1200 gross per month and salary depends on the skills and requirements. We also offer company benefits subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal vouchers and of course, career development.

Key job responsibilities In this role you will support the Retail Account Management team in various operational and administrative aspects such as:
- Supplier engagement – direct interaction on relevant business topics, managing suppliers’ catalogs, contract amendments, etc.
- Providing internal support to uphold the high standards for our selling-partner base
- Ad-hoc data processing to support the Retail Account Management team and external stakeholders.

A day in the life You manage various activities throughout the day including, contacting our suppliers on our main programs and internal teams’ requests:
1) engage with Amazon suppliers to discuss business actions;
2) provide administrative support to Retail Account Managers distributing and organizing their weekly workload;
3) ad-hoc excel data processing,
4) action critical operational and technical requests in order to improve business growth and other performances such as the operational one;
5) engage with several stakeholders due to participation on various projects;
6) elaborate and own standard operational procedure guidelines to explain and describe processes.

About the team
Our leadership team is committed to creating a positive team culture, with focus on individual strengths and team development. We do this through 1on1 discussions, individual career growth planning, role scope assessments and providing opportunity for stretch assignments and projects. Within the team, we are creating opportunities for social interactions in and outside of work, participate in volunteering activities to drive team cohesion.

RAM mission statement:
We lead Vendors (suppliers) to success by guiding them, building trust, and passionately challenging ourselves as well as the status quo.

We are open to hiring candidates to work out of one of the following locations:

Bratislava, SVK

BASIC QUALIFICATIONS

• Advanced English language is a must
• Strong communication skills

PREFERRED QUALIFICATIONS

• Advanced Excel skills
• Additional EU language is favorable (German, Spanish, French, Italian, Polish)
• Presentation, interpersonal and communication skills
• Enthusiasm, strong self-motivation and willing to contribute to a positive team environment
• Willingness to grow, learn and seek opportunities to develop new skills.
• Time management
• Organizational skills

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.