Catalog People and Program Manager

DESCRIPTION

Amazon’s Global Catalog Operations (GCO), part of the Amazon Selection and Catalog Systems organization, is looking for a People and Program Manager for the team in Bratislava.

As a Catalog People and Program Manager, you will lead a team of ~80 people and drive strategic initiatives to identify and eliminate defects within Amazon’s e-commerce platforms and product catalog. You will define metrics that capture long term success criteria and use data to identify new opportunities. You will work with business teams to define requirements and lead projects across functional organizations. You will define roadmaps and programs, collect requirements, write and present detailed data driven analysis, coordinate efforts to scope, schedule, and drive programs; as well as analyze cost/benefit of different decisions.

Core responsibilities for this position include:

- Interact with stakeholders at multiple levels and dynamically lead Operations and Program managers to define and deliver solutions to establish catalog experience standards and processes.
- Analyze data to identify issues, develop solutions and prioritize opportunities for customer experience improvements.
- Plan and manage parallel projects, drive program management excellence in large scale projects.
- Analyze and maximize existing resource efficiency and program allocation.
- Create, maintain and disseminate project information to stakeholders and senior management.
- Remain flexible to changing priorities, open to new ideas and have Associate experience as the top focus.
- Ensure Catalog Quality programs effectively scale to meet the needs of the rapidly growing business, including identifying new ways to improve product catalog world wide.

Base pay for this position starts from EUR 4,000 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.

We are open to hiring candidates to work out of one of the following locations:

Bratislava, SVK

BASIC QUALIFICATIONS

• 10+ years of relevant work experience
• Proven experience in managing operations processes and engineering partnership
• Proven people management skills (leadership role), with ability to attract and coach top talent
• Analytical Skill, ability to interpret data, ability to explain data to others and influence stakeholders
• Excellent verbal and written communication skills
• Exposure to process improvement/quality control tools and methods
• Strong attention to detail and organizational skills
• Strong judgment and instincts
• Able to prioritize in complex, fast-paced environment

PREFERRED QUALIFICATIONS

• A Bachelors or Masters degree in engineering or data sciences
• Prior experience in use of data analysis tools like MS Excel, MA Access, Minitab, SAS
• Experience in working with databases, and SQL in a business environment

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