Manager Account Management, B2B Marketplace

DESCRIPTION

Over the past 20 years, Amazon has reinvented on behalf of the consumer and has become one of the largest internet retailer and marketplace in the world. Amazon Business is dedicated to serving the needs of business customers and we are focused on building the largest and most innovative Business-to-Business (B2B) marketplace in the world. We are recruiting a handful of the best and brightest to make this vision a reality.

B2B represents an incredible opportunity to address a vast new market segment and customer base. Our business customers have different needs than the traditional Amazon customer and thus we have to reinvent everything from how we display our selection, price our products, and provide the right customer experience.

Amazon Business EU Marketplace (3P) is looking for a Manager Account Management to manage a diverse team of dedicated account managers driving growth for our millions of Amazon sellers across the globe!

We are a business development organization, driving growth for over 2 million Amazon sellers. Our Amazon Business team is responsible for accelerating sales growth and expanding selection for our business customers, by attracting B2B sellers and promoting B2B feature adoption among the existing seller base across the Europe.

Amazon Business is looking for a dynamic and motivated Manager for our Account Manager team for Amazon Business Bratislava location to work on accelerating the growth of our existing B2B Selling Partner base.

This role will focus on driving results, while constantly developing and coaching your team to increase efficiency. The ideal candidate will be a self-starter with outstanding communication skills and proven ability to develop and manage relationships, drive results and maximize the business growth opportunity, all in a fast-paced and changing environment.

Our leadership team is committed to creating a positive team culture, with focus on individual strengths and team development. We do this through 1on1 discussions, individual career growth planning, role scope assessments and providing opportunity for stretch assignments and projects. Within the team, we are creating opportunities for social interactions in and outside of work, participate in volunteering activities to drive team cohesion.

Base pay for this position starts from EUR 3900 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.

Key job responsibilities
- Through your Team manage a portfolio of existing Selling Partner accounts to expand their business with Amazon locally and internationally
- Review data in order to provide recommendations to maximize the team's performance
- Evaluate the existing seller pool and prioritize the efforts, in order to cross launch the best quality selections into the target marketplace
- Develop a thorough understanding of the B2B e-commerce industry
- Meet or exceed quarterly revenue targets and operational metrics
- Prepare and deliver business reviews regarding progress and state of accounts
- Work closely with Product Management, Marketing, Recruitment and other key internal Amazon stakeholders.
- Develop a clear understanding of the Selling on Amazon products along with its related features and functionalities and proactively drive on/or participate in key initiatives/projects with regards to 1) Following target marketplaces trend suggestions 2) Optimizing customers’ experiences 3) Improving sellers’ experiences 4) Inventing and simplifying internal working process.

We are open to hiring candidates to work out of one of the following locations:

Bratislava, SVK

BASIC QUALIFICATIONS

• Fluent level of English; additional language advantage
• Minimum of 5+ years' experience in people management
• Experience with managing projects with regional complexity
• Strong prioritization and time management skills, with a high degree of flexibility
• Proven ability to work effectively to tight deadlines in a fast-paced environment
• Easily approachable, cooperative and a team player, easily gains the trust and support of team members
• Strong interpersonal and communication skills with demonstrated ability to engage with various stakeholders and be impactful in difficult situations
• Actively seeks solutions through logical reasoning and data interpretation skill

PREFERRED QUALIFICATIONS

Further qualifications would be a plus:

• Additional Language skills
• Enthusiasm and strong self-motivation
• Solution focused, with passion for people leadership
• Exemplary performance record, particularly with regard to quality & productivity
• Excellent presentation, interpersonal and communication skills
• Experience using SQL

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.