Inventory Control Quality Assurance (ICQA) Data Analyst , ICQA

DESCRIPTION

About us:
Amazon is a company of builders. A philosophy of ownership carries through everything we do - from the proprietary technologies we create to the new businesses we launch and grow. You’ll find it in every team across our company; from providing Earth’s biggest selection of products to developing ground-breaking software and devices that change entire industries, Amazon embraces invention and progressive thinking. Amazon is continually evolving; it’s a place where motivated employees thrive, and ownership and accountability lead to meaningful results. It’s as simple as this: we pioneer.

We are currently seeking a Inventory Control Quality Assurance (ICQA) Data Analyst to support our team.

The position will work closely with the Inbound, Outbound, and Inventory Control operations to develop tools and analyse data to support improvement initiatives, dig deep into data to determine root cause of defects, build and maintain decision support tools, and present findings to business partners to drive improvements in FC wide quality.

The complexity of research and skills for the ICQA Analysts is well beyond basic data entry and research. It involves complex analysis of capacity planning, bin utilization and configuration, deep dives into key metrics based on request, building and maintaining of multiple databases, extensive knowledge of software applications to create tools, and understanding of multiple programming languages.

Key job responsibilities
• Ensure key performance metrics are reviewed on a daily, weekly, or monthly basis and perform detailed analysis on behaviours and processes impacting inventory integrity.
• Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations.
• Partner with Area Managers & Operations Managers in the communication of policies in accordance to standard work.
• Support other FC requests for data support (queries, reports/database creation).
• Review & analysis of customer defect data with development of corresponding action plans to reduce defects.

BASIC QUALIFICATIONS

• Upper Intermediate level of English (B2)
• Intermediate knowledge of Czech (B1/B2)
• Basic knowledge of SQL
• Very good knowledge of Excel including Pivot tables and V-lookups a

PREFERRED QUALIFICATIONS

• Advanced level of English (C1)
• Advanced level of Czech (C1)
• Knowledge in Frontend-web-technologies, like HTML, CSS, and JavaScript
• Experience with SQL
• Strong analytical and organization skills and ability to influence Sr. Team based on findings
• Advanced working knowledge of Microsoft Excel
• Proven ability to develop new ideas and creative solutions
• Proven ability to work successfully in an ambiguous environment
• Proven ability to work under pressure and meet tight deadlines and prioritize workload
• Work to create team environment to openly discuss trends and develop and drive the implementation of new solutions

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.