Inventory & Logistic Manager (m/f)

Inventory & Logistic Manager (m/f)

We’re seeking a competent, efficient Inventory & Logistic Manager to join our dynamic Reverse Logistic Center in SERED, SLOVAKIA. Our Reverse Logistic Centers are at the heart of Amazon’s rapidly growing Operations network: they’re where we manage our fast-moving inventory. They’re also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today.


Your role and responsibilities:

You’ll be responsible as a manager for one of the main teams in our Reverse Logistic Center - Customer Returns, to take ownership of our Inventory Control and Quality Assurance department. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

· Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviours/processes that could impact on inventory integrity,
· Gain expertise in key Fulfilment Centre process paths, as well as exception handling; we’ll look to you to ensure that process discipline is adhered to across all shifts and departments,
· Measurement of quality and inventory integrity and accuracy, while providing quality assurance feedback to the Operations management team,
· Liaise with Area Managers and Operations Managers to aid the communication of all policies related to process discipline,
· Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX,
· Plan for and identify root causes of inventory deviation, via cause and effect analysis,
· Review and analyze customer complaints and any defect data, followed by development of corresponding action plans to reduce future incidents,
· Lead and supervise a team of front-line supervisors, as well as hourly associates, in Inventory Control / Quality Assurance operations within the Logistic Centre,
· Be responsible for the overall direction, coordination, and evaluation of the Fulfilment Centre’s operation,
· Carry out supervisory responsibilities in accordance with our policies and procedures, including:
· Interviewing and training Fulfilment Centre employees,
· Assuming full accountability for setting and meeting of operational goals,
· Strategic operational planning and forecasting, alongside assigning and directing work,
· Appraising performance of team members,
· Rewarding and disciplining employees, as well as developing Area Managers,
· Drive process improvements and team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover,
· Collaborate with all department managers to identify and understand key projects, initiatives and system enhancements,
· Work with Loss Prevention teams to establish, influence and adhere to Loss Prevention policies and procedures,
· Participate in network-wide Fulfilment & Operations-focused quality initiatives.
BASIC QUALIFICATIONS

Basic qualifications:
· Bachelor’s Degree from an accredited university or equivalent qualification,
· Previous supervisory experience in a distribution or manufacturing/production environment,
· You possess excellent verbal and written communications skills,
· You have a demonstrated, solid proficiency in time management skills, alongside confidence in organising vast amounts of data,
· A resilient, focused problem solver and self-starter, with the ability to multi-task and prioritize in a complex, occasionally ambiguous environment,
· Possess the skillset to influence, with varying levels of seniority within an organisation,
· Fluent user of the entire MS Office suite, especially Excel; MS Access experience is a plus,
· Strong understanding of finance and accounting functions, with a grasp of how inventory and accounts relate to each other,
· Strong commitment to employee development, as well as an exceptional level of dedication, motivation and intelligence.
· English and Slovak/Czech language (speaking and writing)
· You are ready to work in 4 day shifts – able to manage a business that can operate 24/7 (including nights). Therefore you should be able and willing to work to flexible schedules/ shifts and commit the time required to get the job done.
PREFERRED QUALIFICATIONS

Preferred qualifications:

· Strong analytical abilities, including proficient mathematical and data analysis skills,
· Previous Inventory Control OR Quality Assurance Management experience,
· You’re APICS certified,
· Experience with WMS Systems,
· You’re ideally able to swiftly pick up new software systems, data analysis and tools,
· Experience with Lean and Six Sigma methodologies and techniques.



Other information: We offer base pay for this position is 33.000EUR/annual and there are further pay components within the total compensation plus other benefits.


We’re looking forward to receiving your application, preferably in English.