Life / Health Claim Specialist

The position is based in Bratislava and successful candidate will have contract with Allianz – Slovenská poisťovňa, Slovakia.
Life / Health Claims Specialist will be part of Central Eastern European (CEE) Operational Management Team (OM Team).
He/She will work in the virtual team with a focus on Life/Health claim area and processes, defining users requirements on new CEE IT solution, also for Allianz Slovakia.
Frequent travel of approx. 20-50% of the working time is to be expected within the CEE region mainly to Vienna.


Main responsibilities on the position:

Business-to-IT translation with regards to business demands for changes in regionally harmonized IT systems
• Analysis of requirements with regards to fit to CEE regional target Life/Health claims process and existing functionalities in IT solution (ABS) and in Allianz Austria.
• Explore opportunities for Life/Health process simplification and changes to increase productivity in line with target picture
• Translate best practice and legal requirements into IT requirements
• Maintain requirements in Confluence and user stories in Jira in respect to the reporting standards of the project.

Steering of internal and external IT providers
• Ensure smooth IT implementation with teams from respective IT provider
• Main contact partner for other Allianz entities in CEE and respective IT provider
• Alignment of user tests in Allianz entites

Demand Management
• Actively work on change requests regarding CEE regional processes, master insurance products and IT system functionalities according to defined processes

Operationalization of group and regional strategy
• Ensure implementation of Allianz group and CEE regional strategy with regards to harmonized processes, products and core insurance system functionalities
• Take an active part in regional transformation projects

Business Process Re-engineering
• Provide process expertise to local business Allianz entites and local teams with regards to optimal process re-engineering in line with regional target processes
• Enhance and maintain regional target processes and organizational structures

Specific product owner tasks in pre-study light phase
• Organizing and managing onsite workshops
• Preparing business documentation on user customization / configuration needs → full description + fit-gap sheet
• Preparing input documents for full architecture document and solution outline document

Salary offer (gross): Monthly salary from 1600 EUR, depending on experience + bonus based on personal performance 2x a year + bonus based on company performace 1x a year


• expertise in insurance Life and Health claim processes
• strong coordination and communication tasks
• pro-activity
• transparency
• self-development ability
• able to work under time and stress pressure
• analytical and technical skills are an advantage
• affinity to thinking in processes
• affinity to IT


15th June or according to agreement

Allianz – Slovenská poisťovňa, a. s., vznikla v roku 2003 zlúčením dvoch samostatných subjektov - Allianz poisťovne, a. s. a Slovenskej poisťovne, a. s.. Ako univerzálna komerčná poisťovňa je dlhodobo jednoznačným lídrom na slovenskom poistnom trhu. Viac ako 850 zamestnancov a 2500 obchodných zástupcov na Slovensku sa stará o vývoj, zlepšovanie a predaj kvalitných poistných produktov a služieb v oblastiach životného a úrazového poistenia, poistenia privátneho majetku a motorových vozidiel, poistenia zodpovednosti a tiež v oblasti poistenia priemyslu a podnikateľov. Od marca 2006 je súčasťou siete prvej európskej spoločnosti Allianz Sociates Europea (SE), ktorá má v regióne strednej Európy viac ako dva milióny klientov. Od roku 2021 je hrdým celosvetovým olympijským a paralympijským partnerom ako oficiálny poisťovací partner.

Poisťovníctvo

Kontaktná osoba: Mgr. Barbora Avci
E-mail: poslať životopis