Client Service Representative for French speaking Client


Place of work
Rohanské nábřeží 670/17, 186 00 Praha 8, Prague
Contract type

Information about the position

Job description, responsibilities and duties

We are currently looking for an additional Client Service Representative for our French team in Prague. This is a great opportunity if you enjoy working with customers and resolving issues. You will get the chance to manage your own work load by following procedures agreed with the clients. If you are looking for a team that will value your expertise and reward you with development and career progression, then this is an opportunity for you!

As a Client Service Representative with French you will be responsible for fast and accurate information or help upon requests coming via phone, email or internal system to the employees of ADP's French speaking clients. You will get the opportunity to develop your skills in communication, customer services and your knowledge regarding French payroll legislation as full training will be provided.

What will you be doing?
• Respond to inquiries on a specific problems with a payroll or/and related issues;
• Be an administrative support for a payroll team (reporting, preparing analysis, translating documents etc.)

Who are we looking for?
At ADP we are driven by your success. We engage talents with a huge appetite for learning and attention to details, passionate for service excellence and willing to stay and develop their career with us.

• French (B2) and conversational level of English
• Experience in customer service is not required but highly appreciated
• Experience in SSC is a plus

We offer
• Friendly international environment
• Trainings and further career development
• Payroll training
• Competitive salary and an annual bonus
• 5 weeks of vacation per a year
• Pension plan
• Leisure time benefits (variety company discounts, e.g. MultiSport Benefit Card)
• Meal tickets
• Free beverages
• Engagement activities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

French - Intermediate (B1) and English - Upper intermediate (B2)


Brief description of the company

Automatic Data Processing, Inc. (Nasdaq: ADP), with more than $10 billion in revenues and approximately 600,000 clients, is one of the world's largest providers of business outsourcing solutions.

Leveraging over 65 years of experience, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source.

Our present in the Czech market is since 2005 and we are a fast-growing branch of ADP Global with up to 1000 employees in Czech Republic.

Number of employees

500-999 employees

Company address

ADP Employer Services Česká republika, a.s.
Rohanské nábřeží 670/17
186 00 Praha 8
Czech Republic
ID: 3240812   Dátum zverejnenia: 5.2.2018