Helpline agent with English and Italian language

Talent Solutions - ADECCO

Place of work
Bratislava Region
Contract type
full-time, agreement-based (Temporary jobs)
Start date
April
Wage (gross)
1 160 EUR/monthAllowance commuting in the amount of 50 € every month, possibility of an annual performance bonus of up to 500 €

Information about the position

Job description, responsibilities and duties

We are hiring for our important client position - Helpline agent with Italian and English language where you will be responsible for:

- telephone communication in English and Italian
- receiving incoming calls from customers
- email communication with customers

Employee perks, benefits

- contract for an indefinite period immediately,
- bonus for working on the weekend and at night,
- allowance commuting in the amount of €50 every month,
- meal allowance in the amount of €100,
- the possibility of an annual performance bonus of up to €500,
- the possibility of career growth and personal development.

Company on whose behalf the position is being filled

Other administrative and support service activities

Our client is a british outsourcing company who provides customer support in more than 45 different languages.

Requirements for the employee

Candidates with education suit the position

Secondary school student
Secondary with school-leaving examination
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Italian - Upper intermediate (B2) and English - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

- knowledge of the Italian language at the B2 - C1 level
- knowledge of the English language at the B2 - C1 level
- communication skills
- resistance to stress
- experience working in the field of customer support is an advantage

Advertiser

Brief description of the company

Talent Solutions has been operating in Slovakia since 2002, and it has built a network of nine branches and onsite offices throughout the country.

Talent Solutions has proven to be a flexible and unbiased company with respect for the specific characteristics and requirements of the Slovak job market, without compromising on the quality of services.

Even after many years on the market, we have not deviated from our mission to anticipate our clients’ needs and adhere to the highest standards that guarantee individual effective solutions.

Number of employees

50-99 employees
ID: 4513815  Dátum zverejnenia: 3.2.2023  Pracovná ponuka je prevzatá z inej stránky alebo zdroja. Základná zložka mzdy (brutto): 1 160 EUR/month