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ICT Engineer - LINUX admin
Talent Solutions - ADECCO
Place of work
Remote work
Remote work
Contract type
full-time
full-time
Wage (gross)
1 800 EUR/monthFinal salary is negotiable.
1 800 EUR/monthFinal salary is negotiable.
Information about the position
Job description, responsibilities and duties
• Independently check, execute, solve tickets (problem ticket, change management ticket, incident) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM, DOM), 2nd and 3rd level environment support.
• Smooth and uninterrupted operation of customers’ environment.
• Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation
• Working in secure environment for highly profiled customer
Accountabilities
• Independently check, execute, solve tickets (problem ticket, change management ticket, incident) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM, DOM), 2nd and 3rd level environment support.
• Smooth and uninterrupted operation of customers’ environment.
• Propose and perform regular inspections and improvement recommendations.
• Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure.
• Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation.
• Assess actual performance of IT infrastructure against its predicted performance. Any deviations between the two should be understood and proactively remediated
• Create and maintain technical documentation to support IT service
• Train and participate on education of other employees
• Participation on on-call duties, independent solving and troubleshooting of incidents and errors within defined expertise
• Smooth and uninterrupted operation of customers’ environment.
• Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation
• Working in secure environment for highly profiled customer
Accountabilities
• Independently check, execute, solve tickets (problem ticket, change management ticket, incident) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM, DOM), 2nd and 3rd level environment support.
• Smooth and uninterrupted operation of customers’ environment.
• Propose and perform regular inspections and improvement recommendations.
• Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure.
• Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation.
• Assess actual performance of IT infrastructure against its predicted performance. Any deviations between the two should be understood and proactively remediated
• Create and maintain technical documentation to support IT service
• Train and participate on education of other employees
• Participation on on-call duties, independent solving and troubleshooting of incidents and errors within defined expertise
Employee perks, benefits
Home office
• Cafeteria - individual financial benefit
• Trainings and development opportunities (Coursera, Percipio full access for free)
• Pension savings contribution
• Extra vacation days
• Referral bonus /financial/
• Discounts at various providers in Košice
• Team buildings online
• Work-life Program and Coaching
• Health Weeks
• Sport Activities
• Weekend Events
• Doctors at workplace
• Credit card
• Cafeteria - individual financial benefit
• Trainings and development opportunities (Coursera, Percipio full access for free)
• Pension savings contribution
• Extra vacation days
• Referral bonus /financial/
• Discounts at various providers in Košice
• Team buildings online
• Work-life Program and Coaching
• Health Weeks
• Sport Activities
• Weekend Events
• Doctors at workplace
• Credit card
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
Experience
• Similar position - 1 year minimum
• In depth knowledge of Linux: RedHat, Ubuntu, etc.
• Advanced in bash scripting
• Solid knowledge of protocols such as FTP, DNS, HTTP, LDAP, SMTP and SNMP
• Network knowledge VLANs, bonding, etc.
• Familiarity with Netbackup, NetApp, RedHat Satellite, VMWare – advantage
Certification
• RHCT, RHCE, LPIC - advantage
• IT Technical Skills
• IT/ PC literacy – Advanced
• HW/ SW overview - Intermediate
• Core platform knowledge – Intermediate
Soft skills
• Analytical thinking – Advanced
• Communication - Intermediate
• Team cooperation - Intermediate
• Training and mentoring -Basic
• Presentation –Basic
• Related platform knowledge
• Participation on on-call duties
• Independent solving and troubleshooting of incidents and errors within defined
• Similar position - 1 year minimum
• In depth knowledge of Linux: RedHat, Ubuntu, etc.
• Advanced in bash scripting
• Solid knowledge of protocols such as FTP, DNS, HTTP, LDAP, SMTP and SNMP
• Network knowledge VLANs, bonding, etc.
• Familiarity with Netbackup, NetApp, RedHat Satellite, VMWare – advantage
Certification
• RHCT, RHCE, LPIC - advantage
• IT Technical Skills
• IT/ PC literacy – Advanced
• HW/ SW overview - Intermediate
• Core platform knowledge – Intermediate
Soft skills
• Analytical thinking – Advanced
• Communication - Intermediate
• Team cooperation - Intermediate
• Training and mentoring -Basic
• Presentation –Basic
• Related platform knowledge
• Participation on on-call duties
• Independent solving and troubleshooting of incidents and errors within defined
Advertiser
Brief description of the company
Talent Solutions has been operating in Slovakia since 2002, and it has built a network of nine branches and onsite offices throughout the country.
Talent Solutions has proven to be a flexible and unbiased company with respect for the specific characteristics and requirements of the Slovak job market, without compromising on the quality of services.
Even after many years on the market, we have not deviated from our mission to anticipate our clients’ needs and adhere to the highest standards that guarantee individual effective solutions.
Talent Solutions has proven to be a flexible and unbiased company with respect for the specific characteristics and requirements of the Slovak job market, without compromising on the quality of services.
Even after many years on the market, we have not deviated from our mission to anticipate our clients’ needs and adhere to the highest standards that guarantee individual effective solutions.
Number of employees
50-99 employees
ID: 4459821
Dátum zverejnenia: 4.11.2022
2022-11-04
lokalita: Remote work Pozícia: Systems Engineer Spoločnosť: Talent Solutions - ADECCO
Pracovná ponuka je prevzatá z inej stránky alebo zdroja.
Základná zložka mzdy (brutto): 1 800 EUR/month