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Entry Level Customer Service Representative (salary from €1190)
Place of work
Košice, Slovakia (Job with occasional home office)
Contract type
full-time
Start date
July 2022
Wage (gross)
1 190 EUR/monthThis is the minimum guaranteed salary for the role. The actual salary will be higher (based on your skills, performance and shifts), bonuses can be up to €500/month.
Information about the position
Job description, responsibilities and duties
Are you a chatty person enjoying small as well as big talk? Do you love helping others and feel accomplished when you solve a problem? Does your family always ask for your help when their phone/TV/Internet isn´t working? Do you stay up late every night and prefer sleeping in?
Did you answer yes to most of the questions? Become a Customer Care Hero in a Shared Service Center in Košice!
The training will be on site in Košice, with the possibility of working from home after training (depending on your availability, performance, self-sufficiency of job execution, pandemic situation,agreement with the management and also based on business needs).
What will you do?
- respond promptly in a professional manner to customer queries via phone (inbound)
- build and maintain positive client relationships and experiences
- handle issues related to company products and services
What do we expect?
- fluency in English (B2 level or higher) - ability to speak to native English speakers over the phone
- be flexible to work in the afternoons, nights and weekends
- be flexible to work from home or from the office
- have a basic understanding of communication technology
Did you answer yes to most of the questions? Become a Customer Care Hero in a Shared Service Center in Košice!
The training will be on site in Košice, with the possibility of working from home after training (depending on your availability, performance, self-sufficiency of job execution, pandemic situation,agreement with the management and also based on business needs).
What will you do?
- respond promptly in a professional manner to customer queries via phone (inbound)
- build and maintain positive client relationships and experiences
- handle issues related to company products and services
What do we expect?
- fluency in English (B2 level or higher) - ability to speak to native English speakers over the phone
- be flexible to work in the afternoons, nights and weekends
- be flexible to work from home or from the office
- have a basic understanding of communication technology
Employee perks, benefits
What benefits can we offer?
- career development
- financial bonuses
- interesting reward system
- free taxi within Košice after 10:00 pm
- discounts on company merchandise
- Cafeteria benefits
- career development
- financial bonuses
- interesting reward system
- free taxi within Košice after 10:00 pm
- discounts on company merchandise
- Cafeteria benefits
Company on whose behalf the position is being filled
Telecommunications
International client with offices in Košice and Bratislava.
International client with offices in Košice and Bratislava.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
- fluency in English (B2 level or higher)
- be flexible to work in the afternoons, nights, and weekends
- be flexible to work from home or the office (this role has a possibility of home office, but it is not a remote-first job)
- have a basic understanding of communication technology
Information about the recruitment process
To apply please send us your CV in English language.
Advertiser
Brief description of the company
The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more than 33,000 employees in 60 countries, we transform the world of work one job at a time. Our colleagues serve more than 100,000 organizations with the talent, HR services and cutting-edge technology they need to succeed in an ever-changing global economy. As a Fortune Global 500 company, we lead by example, creating shared value that meets social needs while driving business innovation. Our culture of inclusivity, fairness and teamwork empowers individuals and organizations, fuels economies, and builds better societies. We make the future work for everyone.
Number of employees
50-99 employees
ID: 4335482
Dátum zverejnenia: 23.5.2022
2022-05-23
lokalita: Košice Pozícia: Administrative Worker, Official, Call Centre Supervisor, Call Operator, Customer Support Specialist, Helpdesk Operator Spoločnosť: ADECCO Slovakia, s. r. o.
Základná zložka mzdy (brutto): 1 190 EUR/month