Parles-tu français? Do you prefer working from home? Come and join an international Sales Support team for a premium Dyson brand!

Talent Solutions - ADECCO

Place of work
Remote work
Contract type
full-time
Start date
ASAP
Wage (gross)
1 290 EUR/month(from 1 290 € + compensation and bonuses)

Information about the position

Job description, responsibilities and duties

As part of the newly-built team of the British company CPM (myhive headquarters, Vajnorská, Bratislava) you will be in charge of communication with customers and top customer service for Dyson appliances (black household electronics, hand dryers for commercial purposes).

Would you like to speak French on daily basis? Is communication your passion? Are you time-flexible (working on shifts) and you also enjoy working from home? Send us your CV in English, or French!

What will you do?

• processing (only) inbound calls/e-mails/chat messages from existing and potential clients
• providing customers with help and advise them whenever necessary
• helping international customers with their requests adn enquiries
• providing customer support regarding technical issues, or any other problems
• processing feedbacks from customers, customer data processing in internal systems
• understaning the products, promoting the newest technologies and updates and engaging in conversation about the latest news with customers

Employee perks, benefits

• Permanent unlimited contract
• Great training
• Working for a premium Dyson brand
• Home Office from anywhere in Slovakia - training (3 days up to 2 weeks, depending on COVID situation) is mandatory in Bratislava
• Great bonuses
• Transportation/home office allowance 50 €/month
• Above standard meal contribution
• Continuous trainings and development
• Wide opportunities for career growth
• International environment

Information about the selection process

In case you fulfill the above stated requirements, and you are interested, please send us your CV in English. Adecco will contact only selected candidates, given the large number of applicants. Thank you for your understanding, we look forward to our future cooperation.

Company on whose behalf the position is being filled

Other unlisted areas

Our client is CPM - a stable outsourcing company based in the United Kingdom, which provides its customers with services in the field of Tele-sales, tele-marketing and customer satisfaction. They are coming to Slovakia to create a customer center for their TOP client - the Dyson brand - a manufacturer and seller of premium electrical appliances.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Intermediate (B1) and French - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

• fluency in French (minimum B2+) is a MUST
• English B1 or higher
• great communication skills
• experience with customer care (advantage)
• good organizational skills
• passionate with "can do" attitude
• team player
• interest in technical field (advantage)
• willingness to work on shifts (8-hour shifts between 8:00 to 20:00)
• ability to start on October 4 or October 13, 2021

Advertiser

Brief description of the company

Talent Solutions has been operating in Slovakia since 2002, and it has built a network of nine branches and onsite offices throughout the country.

Talent Solutions has proven to be a flexible and unbiased company with respect for the specific characteristics and requirements of the Slovak job market, without compromising on the quality of services.

Even after many years on the market, we have not deviated from our mission to anticipate our clients’ needs and adhere to the highest standards that guarantee individual effective solutions.

Number of employees

50-99 employees
ID: 4169664  Dátum zverejnenia: 27.9.2021  Základná zložka mzdy (brutto): 1 290 EUR/month