Database Administrator

We are looking for associate Database administrator for daily tasks such as:

-Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO) in order to maintain service to customers according to given quality Key performance indicators (KPI’s) and internal processes (Incident Management (INM), Change Managemet (CHM), Problem Management (PRM), DOM).
-2nd level environment.
-Responsible for ensuring control, integrity, and accessibility of the database file structure of one or more databases.

Accountabilities:
-Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM, DOM).
-Responsible for ensuring control, integrity, and accessibility of the database file structure of one or more databases.
-Smooth and uninterrupted operation of customers’ environment.
-Conformity with the internal work instructions and process guidelines
-Follow the defined escalation standards in case of deviations.
-Investigate the root cause of incidents and initiate actions to improve or correct the situation.
-Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
-Participation on on-call duties , independent solving and troubleshooting of incidents and errors within defined expertise
-Coordinates the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.
-Train and participate on education of other employees.
-Perform team specific non-technical tasks such as quality/ process/ reporting to support daily operation.
-Create, change and delete user accounts.

Additional requirements:
-Oracle
-MyStructured Query Language (SQL)/MIcrosoftSQL
-Valid certification in given technology is big plus
-Overview of the Information Technology Infrastructure Library (ITIL) processes

-Cafeteria - individual benefit
-Trainings and development opportunities
-Discounts at various providers in Košice
-Possibility of Home office
-Pension savings contribution
-Meal vouchers contribution
-Teambuildings
-Extra vacation days
-Young and enthusiastic working environment
-Diversity Program
-Health Weeks
-Sport Activities
-Weekend Events
-Work life Coaching
-Doctors at workplace
-Referral bonus /financial/
-Rotations possibilities

Information technology, computer programming, web portals

Information technology, computer programming, web portals