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Customer Support Specialist with Russian and English
Talent Solutions - ADECCO
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
Asap
Asap
Wage (gross)
from 1200 €/brutto (depends on experiences)
from 1200 €/brutto (depends on experiences)
Information about the position
Job description, responsibilities and duties
Our client, global financial institution, is looking for comunicative and customer oriented Romanian Language speakers. Enjoy working in a friendly atmosphere and supportive team? We are looking for you!
Your main responsibilities will be:
• assisting clients in detecting technical and functional issues
• resolving technical and functional problems
• coordinating the end-to-end administrative process
• bringing forward suggestions for continuous improvement
• data investigation and analysis to complete clients requests
• collaborating with other departments to solve daily tasks
Your main responsibilities will be:
• assisting clients in detecting technical and functional issues
• resolving technical and functional problems
• coordinating the end-to-end administrative process
• bringing forward suggestions for continuous improvement
• data investigation and analysis to complete clients requests
• collaborating with other departments to solve daily tasks
Employee perks, benefits
• cafeteria benefits
• trainings and language courses
• extra holiday days
• fresh fruit at the workplace
• company events, teambuildings
• referral bonus, etc.
• trainings and language courses
• extra holiday days
• fresh fruit at the workplace
• company events, teambuildings
• referral bonus, etc.
Company on whose behalf the position is being filled
Banking, finance
Global financial institution
Global financial institution
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2) and Russian - Advanced (C1)
Personality requirements and skills
• fluent in English and Russian - verbal and written is a must
• banking background is welcomed but not mandatory
• at least one year of relevant experience
• excellent client service skills
• banking and payments knowledge is a plus
• banking background is welcomed but not mandatory
• at least one year of relevant experience
• excellent client service skills
• banking and payments knowledge is a plus
Advertiser
Brief description of the company
Talent Solutions has been operating in Slovakia since 2002, and it has built a network of nine branches and onsite offices throughout the country.
Talent Solutions has proven to be a flexible and unbiased company with respect for the specific characteristics and requirements of the Slovak job market, without compromising on the quality of services.
Even after many years on the market, we have not deviated from our mission to anticipate our clients’ needs and adhere to the highest standards that guarantee individual effective solutions.
Talent Solutions has proven to be a flexible and unbiased company with respect for the specific characteristics and requirements of the Slovak job market, without compromising on the quality of services.
Even after many years on the market, we have not deviated from our mission to anticipate our clients’ needs and adhere to the highest standards that guarantee individual effective solutions.
Number of employees
50-99 employees
ID: 3584544
Dátum zverejnenia: 19.3.2019
2019-03-19
lokalita: Bratislava Pozícia: Administrative Worker, Official, Assistant, Customer Support Specialist, Helpdesk Operator Spoločnosť: Talent Solutions - ADECCO
Základná zložka mzdy (brutto) a ďalšie odmeny: from 1200 €/brutto (depends on experiences)