Vitajte v Adecco Slovensko

Order Management - Business Operations Analyst

Place of work
Contract type
Basic wage component (gross)
1300 - 1600

Information about the position

Job description, responsibilities and duties

Acts as point of contact for all order and shipment status related enquiries including Level 3 and critical escalations. This involves investigation, follow up and resolution.
• Ensuring orders are clean and shippable, which involves working with different teams
• Work with supply planning team to improve expected delivery dates of products to our third party distribution centre
• Ensures revenue attainment is maximised based on shipment revenue recognition timelines, prioritising orders as required, chasing of supply where there are delays and closely liaising with warehouse, logistics and sales operations teams
• Prioritizing of orders based on escalations received
• Manage and resolve any backlog/order issue preventing timely shipment
• Maintain and update complex country exclusion matrixes via use of advanced Microsoft Excel skills
• Creation and maintenance of process related to backlog management activities
• Training of new starters as and when required

Knowledge and Skills
• Customer service and order management experience in supply chain environment is a plus
• Ability to learn and use multiple IT tools and business processes with a strong attention to detail and accuracy
• Ability to organize, plan and manage own workload and priorities effectively
• Team orientated approach and focused on collaborating with other team members to achieve goals
• Self motivated, energetic and enthusiastic with a willingness to get involved in all functions within the team
• High level of initiative and proactive approach
• Excellent problem solving ability
• Strong focus on quality and continuous improvement
• Sound knowledge of computer systems and applications
• Knowledge of SAP desirable
• Advanced Microsoft Office skills (Excel, PowerPoint, etc.)
• Strong written and verbal communication skills

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

Global IT corporation

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)
Send CV to the company

Information about the recruitment process

In case you fulfill the above stated requirements, and are interested please send us your CV in Slovak language. Adecco will contact only selected candidates , given the large number of applicants . Thank you for your understanding, we look forward to our future cooperation.


Brief description of the company

The Adecco Group is the world's leading provider of HR solutions. With more than 31,000 FTE employees and around 5,100 branches, in over 60 countries and territories around the world, we offer a wide variety of services, connecting more than 650,000 associates with our clients every day.

Number of employees

50-99 employees

Company address

ADECCO Slovakia, s.r.o.
Einsteinova 19
851 01 Bratislava
ID: 3378441   Dátum zverejnenia: 11.5.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   1300 - 1600