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Global Sales Operations Executives - British Airways

Information about the position

Place of work
Bratislava region, Bratislava
Job description, responsibilities and duties
- Accountable for proactively handling and completing required tasks/requests within agreed SLAs and quality
- Excellent time-management and ability to prioritise effectively, based on account value and urgency of situation
- Work collaboratively with Manager and peers to adopt more efficient and effective ways of working and provide solution orientated guidance on BA and joint business partners’ requests enabling Account Managers to maximise time with accounts to drive revenue opportunities
- Ability to make fact-based decisions that are in line with business goals and focus on finding solutions that deliver the best result
- Timely, clear and comprehensive communication, both verbally and written
- Manage and own requests/enquiries by coordinating with other departments and proactively follow up outstanding issues with Customer Relations, Executive Club, Refunds, Revenue Management etc
Contract type

Requirements for the employee

Required education
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Other knowledge

Amadeus - advanced
Galileo - advanced
Personality requirements and skills
- Good level of knowledge of selling processes
- Decision making skills
- Working with Iberia and other airlines
- Working with corporate/agency contracts
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Information about the recruitment process

In case you fulfill the above stated requirements, and are interested please send us your CV in Slovak and English language. Adecco will contact only selected candidates , given the large number of applicants . Thank you for your understanding, we look forward to our future cooperation.


Brief description of the company
The Adecco Group is the world's leading provider of HR solutions. The services we offer fall into the broad categories of temporary staffing, permanent placement, career transition and talent development, as well as outsourcing and consulting. Adecco is in over 60 countries and territories around the world, we offer more than 650,000 associates with our clients every day. Adecco is present in Slovakia since 2002 and has currently 12 branches in multiple regions.
Main focus of the company's activities
Employment placement and personal consultancy