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CRM and Customer data platform analytst

CRM and Customer data platform analytst

ADASTRA, s.r.o.

Place of work
Remote work
Contract type
full-time, agreement-based (Temporary jobs)
Start date
ASAP
Wage (gross)
From 2 000 EUR/monthSalary expectation depends on the seniority level and we are open to speak about it.

Job description, responsibilities and duties

• You will be helping the top data-rich companies in our region to grow their direct & online marketing and improving customer experience using the most progressive customer data platfrom and marketing automation tools (Exponea, Adobe, Salesforce, HCL, IBM, Acoustic …)
• What will be your daily duties: Customer/prospect data analysis from hard/soft data or web/mob app insight, preparation and setup of real-time/batch automated marketing campaigns, preparation and application of predictions and recommendation modules and at the end of course – measurement and evaluation of customer activities
• The consultant’s life is amazing: one day, you may be helping with the technical integration of a marketing automation tool-stack, another day brainstorming with your colleagues new ideas to consult Banks or Telcos in the region on their customer lifecycle from acquisition via onboarding to retention
• This job will offer you opportunities to participate in wide variety of local and international projects in Slovakia or CEE
• We are looking for people who share with us the passion that working with data and people is fun and a “mission”, not a “job”

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

Mathematical Insight, Marketing or Economic Insight, Data Science, Business Analysis, Big Data, Data Analysis, Data Mining, Data Business Intelligence, Predictive Analytics, Oriented in marketing automation/online marketing

Language skills

English - Upper intermediate (B2)

Other knowledge

SQL - Basic
HTML - Basic
CSS - Basic
JavaScript - Basic

Personality requirements and skills

For your work you will need:
• 2+ years of CRM/data analytics hands on experience (e-commerce, finance, telco, gaming...)
• Experience with online and direct marketing is an advantage
• Experience with definition of lead management and preparation of customer journeys
• Close cooperation with marketing and IT/Integration team
• Knowledge of customer data platform/marketing automation is an advantage. One of these tools is a plus however not a requirement: Exponea / Adobe Marketing Cloud / Salesforce Marketing Cloud / HCL Unica (Campaign, Interact, Marketing Operations); Acoustic; SAS Marketing Automation, SAS Realtime Decision Manager)
• Hands-on experience with CSS, HTML and JavaScript for online marketing campaigns and web personalization is advantage
• Hands-on experience with SQL
• Understanding of advanced data analytics
• Analytical thinking, well organized, consulting spirit, willingness to learn
• Written and spoken professional English
• Must love analytics, data and direct marketing

Employee perks, benefits

• You will have an immense opportunity and our support to grow professionally, working on leading marketing automation project on the most progressive platforms in the region
• You will have access to Adastra knowledge pool and training program
• You will work in an environment which will stand behind you, support you in your growth, and which will value your work through competitive salary and a bonus structure
• You will have access to Adastra’s benefits program

Professional growth
• Access to the latest technology and know-how
• Personalized professional development plans
• Young, dynamic and professional team
• Potential to work on international projects
• Unmatched opportunities for professional growth
• Adastra Academy - wide range of leading-edge trainings & certifications, workshops, language courses

Financial recognition
• Performance bonus
• Presale bonus
• Refer-a-Friend – get a bonus in the employee referral program

Sport & Health
• Adastra Skiing – four days in Austria or Italy
• Adastra Health Days – various workshops about health, nature & the environment
• Adastra RUN – support of running activities
• Adastra Teambuilding activities
• Multisport card, which grants access to hundreds of different gyms, studios and swimming pools
• Electric scooters – do you need to move from the office to your project site across Bratislava? Take advantage of our Adastra electric scooters. You can avoid traffic jams and it’s friendly to the environment too.

Family-oriented benefits
• Adastra family weekend – a weekend spent in the Slovak mountains hiking and a full-weekend program for children (creative workshops, carnival, etc.)
• Birthday present
• Wedding bonus
• New baby bonus – one day off and a financial bonus

Information about the selection process

We look forward to working with you, and you becoming an Adastran!
In case of interest, do not hesitate to send us your Curriculum Vitae in English or Slovak language. We will contact only candidates who match the profile we are looking for. Thank you for your understanding.
ID: 3979313  Dátum zverejnenia: 21.6.2021  Základná zložka mzdy (brutto): 2 000 EUR/month