580 - 830 EUR

Transport admin and Customer Service Employee


Place of work
Ivanka Airport (BTS), Ivanská cesta, Bratislava
Contract type
Start date
Total wage (gross)
580 - 830 EUR

Information about the position

Job description, responsibilities and duties

Today, Action operates around 400 stores in Germany and Poland, serviced mainly from our existing DC’s in Biblis (Mannheim area), and Peine (Hannover area). Shortly, our new DC in Bratislava (Slovakia) will be opened to further support our growth as it enables Action to increase the number of stores to shorten lead-times to stores and to reduce distribution costs.

In order to optimize outbound transport to our stores, we will have a local transport team in place headed up by a Team Lead Transport. The Employee Admin/Customer service Transport reports directly to the Team Lead Transport.


The main focus of the role is to execute the administrative and customer service tasks in relation to the daily transport for delivering the stores out of the Bratislava DC. The Employee takes care of the daily administration around transport operations and takes care of customer service tasks to inform stores (via store operations) about delivery issues with the stores. He/she works closely together with the colleagues in the transport team, the transport partners (2 – 3), and the central administration (self-billing team) in the central transport team in our International Head Quarters


• Take care of the administrative tasks in the team: way bill administration, admin of performance and operational data (e.g. arrival/departure times) required for payment of transport partners and/or performance reporting
• Complete and send out daily performance reports on the status of transport operations

Customer service
• Inform stores (via store operations) about delivery issues


• Senior vocational level in combination with 3 years of relevant work experience (preferably in a similar role).
• Candidates should preferably be Slovak/ Czech native speaking and fluent in English
• Is very punctual and disciplined in the task
• Works effectively together with transport partners and warehouse employees to reach the common objectives
• Is strict in “agreement is agreement”

Please provide your CV in English

Employee perks, benefits

To be discussed during interview.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

Slovak - Advanced (C1) and English - Intermediate (B1)


Brief description of the company

Action is Europe’s big retail hit. In almost 25 years we’ve grown from a small group of shops in the Dutch province of Noord-Holland, to the best and fastest-expanding retail chain in Europe. From a handful of stores to over 1,400 stores in 7 countries (the Netherlands, Belgium, Luxembourg, Germany, France and Austria). And we’re adding more every day. We haven’t achieved this alone. Today, we have nearly 50,000 enthusiastic employees helping us build on our success. They expand their borders every day to ensure our clients are happy and satisfied.

Company address

Karadžičova 2
811 02 Bratislava


ID: 3783298   Dátum zverejnenia: 9.10.2019