Brigáda pre študentov!Rezervačný agent v hoteli Mercure Bratislava Centrum****

Accor-Pannonia Slovakia, s.r.o.

Place of work
Contract type
agreement-based (Temporary jobs)
Start date
upon agreement

Information about the position

Job description, responsibilities and duties

Become our colleague in Mercure Bratislava Centrum Hotel**** and join our Reservation Crew!

We are currently recruiting for a position of a Reservation Agent (student) to join our outstanding team. We are looking for a motivated, hard-working and open-minded Colleague....our next HEARTIST®

You will be responsible for taking individual reservations and play an important role in maximising room’s revenue for the hotel using basic yield management practices. To ensure this, You should be able to develop and maintain a high level of communication with all sources of business.
This role reports to our Reservations Supervisor and involves taking telephone calls and assisting callers with their questions and requests, checking availability, sending confirmations and entering guests’ details into the OPERA & TARS computer system. You will also offer full information about the hotel's services and facilities as well as general information about the local area.

If You are a fluent and accurate communicator, competent Microsoft Office user, with a keen eye for detail and a methodical approach to work, who wants to join a group of supportive, enabling, collaborative and empathetic colleagues - this is the role, that will suit You :)

In order to deliver an excellent service to our customers, we train and coach our colleagues. In AccorHotels, learning and development is an essential part of our everydays.

Basic wage component (gross) and other rewards

4,00 EUR/hour

Employee perks, benefits

- Exceptional team and working environment
- Opportunity to take part in creative and interesting internal projects
- Global career development opportunities within the AccorHotels Group
- "Bienvenue Loyalty Card"

Information about the selection process

If you are interested in this opportunity and think you fulfill the specified requirements, please send us your CV or motivation letter together with your picture.
In case you have any questions or need some more info, do not hesitate to contact our Talent&Culture Department via e-mail: [email protected]

Thank you!

By submitting your CV, you will also give us consent to processing, management and archiving of your personal data as listed in your resume, in accordance with Act No. 428/2002 Coll. on the protection of personal data as amended, for the purposes of registration of candidates and for further processing.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and Slovak - Proficiency (C2)

Other knowledge

Business correspondence - basic
Microsoft Excel - basic
Microsoft Word - basic
Microsoft Outlook - basic

The position is suitable for a fresh graduate


Personality requirements and skills

- You are interested in HOSPITALITY
- You are the great TEAM MEMBER
- You INSPIRE and make people FEEL WELCOME and VALUED


Brief description of the company

In AccorHotels, we are all united by one purpose - Connecting Hearts All Around the World. Every day, we actively engage with guests and colleagues. When you think about it, being part of AccorHotels means that we are ultimately all connected. We are driven by our passion for people. We are passionate about our business. We make people feel special, feel welcome and valued.

"Be Yourself. Share our passion."

With over 750 hotels in 49 different countries, the largest of all the Accor Group brands, the Mercure and Ibis brands are recognized worldwide. Each of our hotels is furnished and designed with the utmost respect for its own unique style, local flavour and individual flair. Ibis hotel is located right in the Old Town Centre, at Zamocka Street and Mercure hotel is located in the city center within 15 minutes walk from the downtown pedestrian shopping area, close to the Central train station. Both our hotel locations provide easy access to the cultural and commercial parts of the city. The overall design of our hotels in the capital of Slovakia stimulates your senses and offers a cosmopolitan experience.

Number of employees

50-99 employees

Company address

Accor-Pannonia Slovakia, s.r.o.
Zámocká 38
811 01 Bratislava


ID: 3589809   Dátum zverejnenia: 15.8.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   4,00 EUR/hour