Front Office Agent/Receptionist in Mercure Bratislava Centrum Hotel****

Accor-Pannonia Slovakia s.r.o. - Mercure Bratislava Centrum

Place of work
Žabotova 2, 811 04 Bratislava
Contract type
Start date
upon agreement
Salary offered (gross)
above the market average

Information about the position

Job description, responsibilities and duties

Become our colleague in Mercure Bratislava Centrum Hotel**** and join our Front Office Family!
We are currently recruiting for a position of a Front Office Agent/Receptionist (full-time) to join our young and dynamic team.
We are looking for motivated, hard-working Colleague, who will be responsible for the check-in and check-out, billing and managing the daily Front Office duties. Provides quality service to the guests. Ensures guests receive a warm welcome and assistance as requested, and promotes hotel facilities.
Working time : 7,5 hours/day - morning, afternoon and night shifts

What can we offer You? :)
- Exceptional team and working environment
- Motivating salary
- Global career development opportunities
- contribution to sport activities and relax/wellness
- "Bienvenue Loyalty Card" - this card entitles the holder to a special welcome at our establishments, as a sign of the important role our employees and partners play in ensuring customer satisfaction. You may book your accommodation here or rent a car for staff prices within the AccorHotels/Orbis Hotel Group - worldwide

Information about the selection process

If you are interested in this position and you think you fulfill the specified requirements, please send us your CV or motivation letter together with your picture.
We will be more than pleased, if you send us a short accompanying text (...why are you interested in this role, what are you expecting or looking for) :-)
In case you have any questions or need some more info, do not hesitate to contact our Talent&Culture Department on + 421 917 88 00 09.

Thank you!

Zaslaním Vášho životopisu nám dávate súčasne súhlas so spracovaním, správou a archiváciou Vašich osobných údajov uvedených v životopise v zmysle zákona č. 428/2002 Z.z. O ochrane osobných údajov v znení neskorších predpisov a to pre účely evidencie uchádzačov a pre účely ďalšieho spracovania.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and
Slovak - Advanced (C1)

Computer skills - user

Microsoft Outlook - basic

The position is suitable for a fresh graduate


Personality requirements and skills

Spotlight on personality:

- Guest-oriented and service minded
- Is able to listen and anticipate
- Team Player

- Knowledge of Fidelio/Opera system is an advantage
- Experience in the hospitality sector is an advantage


Brief description of the company

With over 750 hotels in 49 different countries, the largest of all the AccorHotels Hospitality brands, the Mercure and Ibis brands are recognised worldwide. Each of our hotels is furnished and designed with the utmost respect for its own unique style, local flavour and individual flair. Ibis hotel is located right in the Old Town Centre, at Zamocka Street and Mercure hotel is located in the city centre within 10 minutes walk from the Bratislava castle and the downtown pedestrian shopping area, close to the Central train station. The location on Zabotova Street provides easy access to the cultural and commercial parts of the city. The overall design of the first Mercure hotel in the capital of Slovakia stimulates your senses and offers a cosmopolitan experience. It is an ideal choice for business and leisure.
Our employees are passionate about their business and enjoy sharing and displaying knowledge with their guests, making people feel special, welcome and getting details right all with a simple sophistication.

Number of employees

50-99 employees

Company address

Accor-Pannonia Slovakia, s.r.o.
Žabotova 2
811 04 Bratislava
ID: 2632796   Dátum zverejnenia: 12.7.2017