ServiceNow Technical Architect/Manager (all genders)

We are looking for highly motivated individuals to work in this expanding environment. The successful candidate will form part of a core team accountable for the successful customization, rollout and maintenance of the Client ServiceNow platform. Delivering and establishing projects related implementation and innovation for multiple clients, ensuring high quality standards and following best practices.

Accenture is expert in Intelligent Cloud & Infrastructure (IC&I) Services, collaborating seamlessly across our Global Advanced Technology Centers. IC&I Advanced Technology Center in Kosice is delivering the complete Lifecycle of Analysis, Design, Build and Run for IC&I Services and Service Management excellence. We engage and position ourselves for growth in emerging Technologies, Cloud, intelligent Automation and Artificial Intelligence. Accenture is ServiceNow’s largest professional services partner with over 5.500+ resources, and over 5000+ ServiceNow certifications and accreditations.

Do you enjoy supporting clients in solving complex business problems and like to stay ahead of the technology curve? Do you like to develop and strengthen existing relationships with clients and build for them strong value propositions? If you have experience in providing clients with designing and building high-performing corporate service management solutions, then we want you to join Accenture and help our clients leverage suite of ServiceNow solutions utilizing Accenture value proposition to design, build and operate solutions based on leading ServiceNow technology.

As an Accenture ServiceNow Technical Architect, you will be responsible to develop/grow ServiceNow Technical development team in Slovakia and plays in cooperation with various internal stakeholders and reflecting market situation as well as support, analyze and design client solutions. You will utilize your existing Service Management / ServiceNow and market knowledge and technical expertise to support various customer needs and develop value propositions.

Accenture is ServiceNow’s largest professional services partner with over 10000+ resources globally. Accenture ServiceNow Global Practice is responsible to build, sell and deliver solutions that are based on ServiceNow products (IT, Security, HR, Customer Service and Intelligent Applications). Our portfolio encompasses the selling of the ServiceNow products, the implementation of the solution and its long-term maintenance/management (Application Management Services).

This is what you already have:

• University or equivalent degree in an IT-related field.
• Proven track of records in client/server and Web applications implementation projects.
• Self-motivation and ability to work in self-organized teams.
• Strong communication, presentation, and technical writing skills.
Working proficiency in English.

This is what would be advantage for you:

• Previous ServiceNow implementation experience. ServiceNow Certified Administrator and Application Developer certificate(s) is big advantage.
• Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.).
• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Experience with relational databases (e.g. MySQL, Oracle)
• Knowledge of IT Service Management & Operations. ITIL Service Delivery processes and ITIL v3 or ITIL4 certifications is big advantage.

Salary
4 000 EUR/monthAccenture offers a competitive compensation package. As required by the Slovak law we hereby state, that the legal monthly minimum gross base pay ranges from 4000 € depending on your professional and personal qualifications in the required areas.

Recognition:
• Guaranteed paid overtime or overtime vacation
• German language bonus up to 400€ monthly/gross depending on language proficiency and level of seniority
• Flexible Benefit System - budget to be spent on services of your choice
Competitive bonus structure
• Refer-a-Friend – get a bonus in the employee referral program
• Loyalty rewards
Flexibility:
• Flexible working arrangements (time & place of work)
Future:
• Wide range of trainings and expert lectures
• Regular performance review and career growth possibilities
• Ongoing career guidance and mentoring (Global Mentoring Program, Lean In)
• Employee share purchase plan
Family & Health:
• 3 extra days off
• Sick leave salary compensation (up to 100%)
• Home-office equipment
• Family oriented benefits (Wedding, Parental and Baby days-off and bonuses)
• Employee assistance services (professional psychological, financial and legal help)
• Multisport card
• 24/7 Telehealth support
• Bereavement Leave (up to 4 weeks)