Collection Clerk with German

Miesto práce
Varšava, Poľsko
Druh pracovného pomeru
plný úväzok

position
description

Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.

what will
you do

•Handling of customer complaints or question via different channels (phone, emails)
•Identifying reasons and solutions of the complaints / analyzing reasons for non-payment
•Influencing customers, negotiating and building long term relationships
•Achieving set targets and reporting the work
•Close cooperation with other teams

what we
expect

•Communicative knowledge of English (min. B1)
•Very good German communication skills (B2/C1)
•Experience in customer service will be an asset
•Good skills of Excel and Word
•Stress resistance

what we
offer

•The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
•Experience with a range of Clients and technology solutions which provides professional relevance
•Operating according to Lean Six Sigma philosophy
•Collaborating and learning from diverse and talented colleagues helps you “raise your game”
•Trainings and development tailored to help you achieve your potential
•New Joiners Programme including trainings
•Opportunity to engage in Corporate Social Responsibility initiatives
•We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
•Social benefit packages including: private medical care, Benefit sport club cards, life insurance
•Friendly work atmosphere in multicultural environment

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ID: 3669457   Dátum zverejnenia: 16.5.2019