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  1. Všetky aktuálne pozície spoločnosti Accenture

Front Office Representative with German language

What will be your responsibility:
Why this position:
This position is suitable for dynamic people who like communication, want to have an overview in corporate business area and always want to use and improve their language in multinational environment. Position is suitable for people who want to start their career in the international company and are able to get accustomed to professional communication on everyday basis or for already experienced candidates who want to keep in touch with professionals on client’s side.

Job description:
- Provide support for the business with foreign client within providing the particular outsourcing services
- Handle the counterpart’s enquiries
- Work with computer systems and ticketing tools
- Use communication via phone and e-mail in a foreign language
- Deal with requirements from another side of business
- Learn new skills within professional business communication and problems’ solution
- Be an integral part of international cooperation
- Conduct the role of 1-st point of contact for transnational entities
- Create and maintain partnerships between company and external as well as internal clients in order to keep cooperation stable
- Demonstrate and use professional knowledge of the client’s base and processing in a manner which is clearly understood
- Proactively initiate follow-up calls
- Escalate and help solve the issues and seek advice when faced with non-standard issues
- Help improve client's orientation in provided services, enhance and simplify working processes
- Identify the best service solutions in order to increase the satisfaction of the business
What we are looking for:
The ideal candidate should have:
- Good written and spoken German and English language (at least B2 level)
- Microsoft Office on user level
- Good communication skills
- Ability to build and maintain relationships with key clients, team members and colleagues
Place of Work:
Plynarenska 7/C, Bratislava
Type of Employment:
Have you found yourself in the profile?
Do you have the right qualification? Do you like working in a team? You have a great opportunity to join Services part of Accenture and become part of the global leader.
Brief description of the company
Who are we?
Accenture is one of the most respected brands in the business world. We are a global leader in Management Consulting, Systems Integration, Software Development and Management and Business Processes Outsourcing. Our clients include the world's largest companies and we advise them what to do to obtain higher revenues, lower costs and to have more satisfied customers.
Become part of our Outsourcing Services. Our aim is not only to ensure the operation of key business functions, but also constantly seek opportunities to improve them and thus help our clients achieve better results in comparison with their competitors.
Do you like working in a team? Would you like to have large and prestigious companies as your client, including 94 Fortune Global 100? Would you like to have the possibility of long-term professional development and career advancement based on your performance review? Right now you have a great opportunity to become part of the global unit.

What will you get?
  • Friendly young team
  • Training program
  • Subsidized meal vouchers
  • Special package of banking products
  • Recommend-a-Friend - get a bonus in the employee referral program
  • Wedding and new baby bonus
  • Paid overtime or overtime vacation
  • Loyalty presents
  • Three self-recovery days without doctor's note
  • Sick leave compensation
  • Teambuilding activities
  • Diners club - private credit cards
Please send us your CV in English or register online on our web site. After receiving your CV we will review it and respond to you in the period between 7 to 21 days. In case you are going to be rejected, we will keep your CV in our database for possible contact in the future. If you are matching the requirements of this position, we will invite you for a personal interview. Please send your CV via Reply button below. If you are interested to know more, please visit www.accenture.sk.

We are grateful to all candidates that are willing to work for our company, but we will contact only those who fit our requirements.
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ID: 2943748   Dátum zverejnenia: 23.2.2017