SOLUTION FOR YOUR CAREER

Experienced/Senior Technical writer

Place of work
Remote work
Contract type
full-time, trade licence
Start date
ASAP
Wage (gross)
From 1 800 EUR/monthFinal salary agreement depends on candidate's skill-set and experience.

Information about the position

Job description, responsibilities and duties

Hey guys!

Are you taking on a new challenge within your practice of technical writing?
Do you have a strong understanding of the products and processes you are documenting to explain complex concepts and convert it to a non – technical language? Are you able to evaluate and analyze complex information and a natural desire to help people to understand it?

If yes, we have a great opportunity for you!

ABB Solutions Slovakia has a strong commitment to client satisfaction.
The driving force behind this commitment is an belief in clear and effective communication. We are searching for an experienced Technical writer to join our team and help take our client focused services to new heights and quality.

Let me introduce you to my position Technical writer.

  • Technical writer

As a Technical writer I’m responsible for creating and maintaining technical documentation including user manuals, installation guides, system specifications, and standard operating procedures. In other words I translate technical information into clear, concise, and easily understandable content for both technical and non-technical audiences. I implement documentation templates and style guides to maintain a consistent and professional appearance across all documents.

I ensure ensure that all documentation aligns with ISO standards, specifically ISO 9001 (Quality Management System) and ISO 27001 (Information Security Management System). I often conduct research and stay updated on industry best practices, regulatory requirements, and ISO standards to ensure compliance in all documentation.

On daily basis I collaborate with subject matter experts (SMEs) and stakeholders to gather information and understand complex technical concepts.

I am part of our cross-functional agile development team such as software development, quality assurance, and compliance, to gather information and validate accuracy of content.

I’m able to work individually as well as be valuable part of our dynamic team. We’re at ABB a great team of engineers delivering innovative and effective solutions. Our unique product helps opticians to manage patients and their insurance eligibility details.

  • Tech stack requirements

To excel in my role, I need solid experience in writing IT and technical documentation and to be able to understand and explain complex technical concepts. I have the experience with ISO standards and documents in agile SW development (i.e. ISO 9001, ISO 27001) and with internal process audits.

I use on a daily base version control systems such as Git and Gitlab, Docs as Code approach and related tools. I am familiar with documentation software Confluence and task tracking SW Jira. In general I have a solid overview of software development lifecycle and related terminology.

I’m a detail oriented person, with analytical skills and structure thinking approach with high level understanding of software components.

Overview of AWS technologies and web application concept is beneficial for me.
Ability to understand source code structure in Java, Python, PHP and Typescript on my position on my position is highly appreciated.

Employee perks, benefits

My company supports me in improving my qualifications and knowledge through various voluntary courses and conferences.

I’m working mostly remotely, with regular office days ( 2 - 4x monthly ) in our Košice office, where I get to meet my colleagues, enjoy great coffee and drinks, chill in our relax room and, after office hours, I meet my co- workers and enjoy our teambuildings.

We are a leading American company, but we don’t have to work US working hours.

My colleagues can usually reach me within our regular core hours - between 9 AM and 3 PM. We are working in flexible working time mode and I’m able to manage my working time. And most importantly! My overtimes are automatically compensated on a monthly basis.

In addition, let’s mention our office, a very cozy and informal space in the Košice city center.

Information about the selection process

If you would like to know more about our company and career opportunities, let us know about you.
Apply now, and let's create something remarkable!

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and Slovak - Upper intermediate (B2)

Experience in the position/sector

Technical writer

Number of years of experience

3

Personality requirements and skills

We don’t really care about the educational degree and your academic background. What matters most is your relevant working IT experience and technical writing knowledge, problem-solving skills, detail orientation and ability to collaborate effectively. Of course you need to speak English language on advance level and be able to join us on office days few times per month.

Advertiser

Brief description of the company

We are a tech company operating in the medical sector, mainly focused on the Vision industry. Our product has been active on the market for over 10 years and is used by over 1,500 practices across the United States.

Our platform provides patient insurance benefits details to doctors covering all major insurance providers in the US.

Why is this important? A large portion of vision practices in the United States is focused on Eyeglass sales in addition to optometric services. At the same time, it is common for employers to provide vision insurance as part of their employee benefits. This usually covers a purchase of one set of eyeglasses per year.

Since patients are usually not aware of all the details related to their vision benefits, it is more so important for doctors to have an easy-to-access and centralized place to get them for all major insurance providers.

Even though providing insurance information is our core functionality, there is much more our platform has to offer to optometry practices. We can integrate with their practice management systems to automate our workflows, provide prefilled patient forms, help setting up insurance plans, and best of all, carry out messaging campaigns focused on patients with unused insurance benefits.

ABB Optical Group in the United State is a leading provider of optical products, services and business solutions in the eye care industry. ABB operates through three business pillars: ABB Contact Lens, ABB Labs and ABB Business Solutions. ABB is focused on the future of eye care professionals, helping them succeed by making practices more efficient and assisting providers to effectively navigate market changes. Visit abboptical.com for more information.

Number of employees

100-149 employees

Contact

Contact person: Anna Ričányová
E-mail: send CV
ID: 4604895  Dátum zverejnenia: 9.11.2023  Základná zložka mzdy (brutto): 1 800 EUR/month