Customer Service Coordinator

3M Slovensko s. r. o.

Place of work
Polus Tower II, Vajnorská 100/B, Bratislava
Contract type
Start date
by agreement
Salary offered (gross)
by agreement

Information about the position

Job description, responsibilities and duties

Receives and executes customer orders, queries and claims related to ordered units or products received electronically or via phone call
Maintains relationships with assigned customers by understanding, anticipating, and identifying their product and service needs
Maintains relationships with the sales representatives of assigned commodities
Identifies problems to improve customer service and customer satisfaction level
Responsible for request recording and chronological registration of events and procedures
Works with internal database system and performs general administration tasks

Employee perks, benefits

Varied work in a stable international company
Rich benefits package
Possibility of professional growth
Competitive compensation

Information about the selection process

Ďakujeme kandidátom, ktorí sa uchádzajú o prácu v našej spoločnosti. Kandidátov žiadame o pripojenie súhlasu so spracovaním a uchovávaním osobných údajov v spoločnosti 3M Slovensko s.r.o.:
Súhlasím so správou a týmto dávam súhlas so spracovaním mojich osobných údajov a ich archiváciou po dobu ukončenia výberového konania na inzerovanú pozíciu v spoločnosti 3M Slovensko s.r.o., v zmysle Zák. č.122/2013 Z.z. o ochrane osobných údajov uvedených v životopise, pre účely evidencie uchádzačov a pre účely ďalšieho spracovania v súvislosti s obsadením danej pozície.

Expected date of completion of the selection process

18 November 2017 (ostávajú ešte 28 dni)

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and
Slovak - Proficiency (C2)

Personality requirements and skills

Secondary with school-leaving examination/University education
Minimum 1 year of professional experience at similar position is necessary
Active knowledge of English language is a must
Fluent knowledge of Slovak language is necessity
MS Office user
SAP experience is very welcome
Customer oriented approach
Very good communication skills, proactiveness
Ability to organize priorities and workload
Ability to work under pressure
Ability to handle difficult & stressful situations
Logical thinking
Flexibility to adapt to new situations
Willingness to learn
Team player, but able to work independently


Brief description of the company

3M is a multinational production company with long tradition. 3M captures the spark of new ideas and transforms them into thousands of ingenious products. Our culture of creative collaboration inspires a never-ending stream of powerful technologies that make life better. 3M is the innovation company that never stops inventing. With $30 billion in sales, 3M employs about 88,000 people worldwide and has operations in more than 70 countries.

Number of employees

25-49 employees

Company address

3M Slovensko s. r. o.
Vajnorská 100/B
831 04 Bratislava


Contact person: Martina Ďurianová
E-mail: send CV
ID: 2062825   Dátum zverejnenia: 18.10.2017