Sajnáljuk, de a hirdető cég már megszüntette az állásajánlat közzétételét a honlapunkon.
Megértését köszönjük.
Mutasd a hasonló álláshirdetéseket
Megértését köszönjük.
Mutasd a hasonló álláshirdetéseket
Application Support Specialist
Zurich Insurance Company Ltd, organizačná zložka
Place of work
Bratislava I, Bratislava-Old Town
Bratislava I, Bratislava-Old Town
Contract type
full-time
full-time
Wage (gross)
from 1400€ plus other pay elements based on your experience
from 1400€ plus other pay elements based on your experience
Information about the position
Job description, responsibilities and duties
The candidate will support the Risk Modelling Platform (RMP) - a centralized platform for integrating and consolidating Zurich's risk quantification and reporting processes.
Key Accountabilities
- Providing comprehensive and expanded first and second level help desk support for IT incidents, problems and service requests via the RMP service desk.
- Updating documented procedures and tools (e.g. the RMP wiki) based on incidents and platform enhancements.
- Providing support on RMP maintenance activities (e.g. data archiving, software upgrades, DB maintenance).
- Provides service desk performance / RMP services reporting and analysis to RMP stakeholders.
- Providing consultation, support, and training to RMP Customers (e.g RMP Wiki, Service Desk and Change management tools).
- Provide support to RMP management.
Key Accountabilities
- Providing comprehensive and expanded first and second level help desk support for IT incidents, problems and service requests via the RMP service desk.
- Updating documented procedures and tools (e.g. the RMP wiki) based on incidents and platform enhancements.
- Providing support on RMP maintenance activities (e.g. data archiving, software upgrades, DB maintenance).
- Provides service desk performance / RMP services reporting and analysis to RMP stakeholders.
- Providing consultation, support, and training to RMP Customers (e.g RMP Wiki, Service Desk and Change management tools).
- Provide support to RMP management.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Personality requirements and skills
- Number of years of experience 1-2 Functional
- Technical Capabilities
- Excellent Customer service skills (experience working in customer support role is welcome).
- Effective communication, presentation and relationship management skills at different levels and in a multicultural environment.
- Ability to work effectively in a global organization, in a small team, under time pressure and to manage ambiguity.
- Experience in IT / IT educational background (Linux and Windows system administration).
- Experience with Microsoft SQL Server highly beneficial.
- Fluent in English (spoken and written).
- Ability and willingness to learn.
- Technical Capabilities
- Excellent Customer service skills (experience working in customer support role is welcome).
- Effective communication, presentation and relationship management skills at different levels and in a multicultural environment.
- Ability to work effectively in a global organization, in a small team, under time pressure and to manage ambiguity.
- Experience in IT / IT educational background (Linux and Windows system administration).
- Experience with Microsoft SQL Server highly beneficial.
- Fluent in English (spoken and written).
- Ability and willingness to learn.
Advertiser
Brief description of the company
Zurich Insurance Company Ltd is a leading multi-line insurer that serves its customers in global and local markets. With about 55,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 215 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. Zurich Bratislava is a Slovakia-based Competence Center for highly specialized services in the areas of Life and non-life actuarial, risk management, business intelligence, IT application development and service management as well as insurance network. An international workforce of close to 300 colleagues is supporting Zurich’s Corporate Center and Business Units around the globe.
Number of employees
250-499 employees
ID: 3576675
Megjelentetés dátuma: 11.1.2019
2019-01-11
Régió: Bratislava Pozíció: IT/Technical Support Specialist Cég: Zurich Insurance Company Ltd, organizačná zložka
Az állásajánlat egy külső forrásból származik vagy egy másik portálról vettük át.
A (bruttó) bér alapösszetevője és egyéb juttatások: from 1400€ plus other pay elements based on your experience