Senior Service Manager for Group Risk Management

Your SSC Manager responsibilities will involve:

- Performs regular service reviews with key business partner, business partners and SSC management
- Responsible for all SLAs for the respective service pillar
- Undertake Strategic & Operational demand planning & forecasting (with a focus on staffing), & fulfilment of operational demand to approved forecasts/plans
- Plan, monitor and control budget, forecasting and manage actual expenditures and expense levels across own area of the business and hold suppliers to account against contractual obligations.
- Ensure local team adheres to risk and compliance policies, input into BCM plans, monitor consistent    non-compliance issues escalated by other team members, and highlight patterns for senior members of the team to address.
- Work cross-functionally with colleagues across the organization and senior local business stakeholders to gain buy-in and ensure medium-term plans are aligned with business objectives
- Implement people management strategy and resource plan to support the business.
- Engaging as part of Bratislava SSC Leadership Team in branch-wide activities  

Your Head of Capital and Risk Production responsibilities will involve:

- Lead the team of the quantitative analysts performing production of the Capital Models
- Develop understanding of the Capital and Risk Methodology, its processes and data flow
- Run and coordinate key production processes for the Capital Models
- In collaboration with the IT team assure correctness of complex model implementations and its readiness for productive calculations
- Drive continues enhancement of the production processes, including data preparation, reporting, analysis and systems, and documentation of key processes, controls and data flow.