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Customer Care Specialist | TOP Fintech na Slovensku
Trust Pay, a.s.
Place of work
Za kasárňou 1, Bratislava
Za kasárňou 1, Bratislava
Contract type
full-time
full-time
Start date
ASAP
ASAP
Wage (gross)
1 500 EUR/month
1 500 EUR/month
Information about the position
Job description, responsibilities and duties
Join our Customer Support team at TrustPay. We are a dynamic Slovak FINTECH company and we focus on providing innovative payment services for online companies with domestic and global reach.
We are seeking a talented and customer-focused individual to join our dynamic team as a Customer Care Specialist. If you are passionate about providing exceptional service and have a strong desire to help customers resolve their issues, this is an excellent opportunity to grow your career in the thriving financial technology industry.
Job description:
We are seeking a talented and customer-focused individual to join our dynamic team as a Customer Care Specialist. If you are passionate about providing exceptional service and have a strong desire to help customers resolve their issues, this is an excellent opportunity to grow your career in the thriving financial technology industry.
Job description:
- Communication with customers regarding general, technical and payments related queries (primarily via email and in English language)
- Working in various internal systems and collaboration with internal teams to provide accurate assistance in a timely manner
- Completing administrative agenda related to customer queries
Employee perks, benefits
+ 13. salary
+ Work in a steadily growing company
+ A young and dynamic team
+ Regular teambuilding activities
+ Possibility of personal growth
+ An open and informal company culture with a family atmosphere
+ Coffee and brunch at the office
+ Pleasant working environment in the Bratislava - Nove Mesto
+ Work in a steadily growing company
+ A young and dynamic team
+ Regular teambuilding activities
+ Possibility of personal growth
+ An open and informal company culture with a family atmosphere
+ Coffee and brunch at the office
+ Pleasant working environment in the Bratislava - Nove Mesto
Information about the selection process
Trust Pay, a.s. reserves the right to contact only selected candidates.
By sending your CV, you confirm that you have read the information about the processing of your personal data.
https://www.trustpay.eu/privacy-notice_hr_tp/
We prefer CVs submitted in English language.
By sending your CV, you confirm that you have read the information about the processing of your personal data.
https://www.trustpay.eu/privacy-notice_hr_tp/
We prefer CVs submitted in English language.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Advanced (C1) and Slovak - Proficiency (C2)
Other knowledge
Microsoft Word - Advanced
Microsoft Excel - Advanced
Microsoft Outlook - Advanced
Microsoft Excel - Advanced
Microsoft Outlook - Advanced
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
Fluency in English (both written and verbal), min. C1
Responsible approach to work
Ability to learn new things quickly
Independence
Attention to detail
Positive attitude
Responsible approach to work
Ability to learn new things quickly
Independence
Attention to detail
Positive attitude
Advertiser
Brief description of the company
TrustPay, a.s. is a continuously thriving payment institution with approximately 100 employees, a global clientele and sustained financial growth. We focus on providing innovative payment services to online businesses with domestic and global reach in over 40 countries, we are continually evolving and expanding our services using the latest financial technology.
For more information see https://www.trustpay.eu/about-us/ or https://finstat.sk/36865800.
For more information see https://www.trustpay.eu/about-us/ or https://finstat.sk/36865800.
Number of employees
50-99 employees
Contact
ID: 3918873
Megjelentetés dátuma: 25.7.2023
2023-07-25
Régió: Bratislava Pozíció: Customer Support Specialist Cég: Trust Pay, a.s.
Alapbér (bruttó): 1 500 EUR/month