Customer Care Specialist | TOP Fintech na Slovensku

Trust Pay, a.s.

Place of work
Za kasárňou 1, Bratislava
Contract type
full-time
Start date
ASAP
Wage (gross)
1 500 EUR/month

Information about the position

Job description, responsibilities and duties

Join our Customer Support team at TrustPay. We are a dynamic Slovak FINTECH company and we focus on providing innovative payment services for online companies with domestic and global reach.

We are seeking a talented and customer-focused individual to join our dynamic team as a Customer Care Specialist. If you are passionate about providing exceptional service and have a strong desire to help customers resolve their issues, this is an excellent opportunity to grow your career in the thriving financial technology industry.

Job description:

  • Communication with customers regarding general, technical and payments related queries (primarily via email and in English language)
  • Working in various internal systems and collaboration with internal teams to provide accurate assistance in a timely manner
  • Completing administrative agenda related to customer queries

Employee perks, benefits

+ 13. salary
+ Work in a steadily growing company
+ A young and dynamic team
+ Regular teambuilding activities
+ Possibility of personal growth
+ An open and informal company culture with a family atmosphere
+ Coffee and brunch at the office
+ Pleasant working environment in the Bratislava - Nove Mesto

Information about the selection process

Trust Pay, a.s. reserves the right to contact only selected candidates.
By sending your CV, you confirm that you have read the information about the processing of your personal data.
https://www.trustpay.eu/privacy-notice_hr_tp/
We prefer CVs submitted in English language.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1) and Slovak - Proficiency (C2)

Other knowledge

Microsoft Word - Advanced
Microsoft Excel - Advanced
Microsoft Outlook - Advanced

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

Fluency in English (both written and verbal), min. C1
Responsible approach to work
Ability to learn new things quickly
Independence
Attention to detail
Positive attitude

Advertiser

Brief description of the company

TrustPay, a.s. is a continuously thriving payment institution with approximately 100 employees, a global clientele and sustained financial growth. We focus on providing innovative payment services to online businesses with domestic and global reach in over 40 countries, we are continually evolving and expanding our services using the latest financial technology.
For more information see https://www.trustpay.eu/about-us/ or https://finstat.sk/36865800.

Number of employees

50-99 employees

Contact

Contact person: Kristína Pénzesová
E-mail: send CV
ID: 3918873  Megjelentetés dátuma: 25.7.2023  Alapbér (bruttó): 1 500 EUR/month