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Kundenservice Spezialist für Deutsch
TGD k. s.
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Wage (gross)
1 600 EUR/monthEmployees get fix salary of 1600 euros gross. + Team Bonus during winter season : (it could vary from 200 to 700 depending on performances)
1 600 EUR/monthEmployees get fix salary of 1600 euros gross. + Team Bonus during winter season : (it could vary from 200 to 700 depending on performances)
Information about the position
Job description, responsibilities and duties
Our clients are booking ski equipment online on our websites all over Europe.
Your role is to help them:
- Be the prime contact for clients’ inquiries
- Handle all incoming calls and emails from the business clients and suppliers in a professional manner by demonstrating and using professional knowledge
- Ensure continuous improvement of response time to queries
- Work as Team Player to achieve team goals and insure the good dynamic of the work environment
Your role is to help them:
- Be the prime contact for clients’ inquiries
- Handle all incoming calls and emails from the business clients and suppliers in a professional manner by demonstrating and using professional knowledge
- Ensure continuous improvement of response time to queries
- Work as Team Player to achieve team goals and insure the good dynamic of the work environment
Employee perks, benefits
SALARY:
Competitive salary + Monthly Bonuses
Weekend Extra Bonuses
ENVIRONMENT:
Small international team composed with easygoing cool people
Agile organization
Growing Company
Opportunity to grow inside the company and join other departments
Competitive salary + Monthly Bonuses
Weekend Extra Bonuses
ENVIRONMENT:
Small international team composed with easygoing cool people
Agile organization
Growing Company
Opportunity to grow inside the company and join other departments
Requirements for the employee
Candidates with education suit the position
Primary education
Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
German - Advanced (C1)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively
Positive Attitude
Excellent language skills in German
Good PC skills (Microsoft Office, Zendesk etc..)
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively
Positive Attitude
Excellent language skills in German
Good PC skills (Microsoft Office, Zendesk etc..)
Advertiser
Brief description of the company
Founded in 2006, ALPINRESORTS.com is the largest online marketplace for ski rental bookings in Europe. We have around 1150 shops partner all over Europe.
Over the past season we generated online booking in Germany, Austria, Switzerland, Italy, France, Andorra and Bulgaria via ALPINRESORTS.com.
By booking online clients can save an online discount up to 60% and time as well.
Our business is growing every year, which explain why we are looking for new people to deliver the best customer experience to our clients around the world.
Over the past season we generated online booking in Germany, Austria, Switzerland, Italy, France, Andorra and Bulgaria via ALPINRESORTS.com.
By booking online clients can save an online discount up to 60% and time as well.
Our business is growing every year, which explain why we are looking for new people to deliver the best customer experience to our clients around the world.
Number of employees
25-49 employees
ID: 3669841
Megjelentetés dátuma: 14.11.2022
2022-11-14
Régió: Bratislava Pozíció: Customer Support Specialist Cég: TGD k. s.
Alapbér (bruttó): 1 600 EUR/month