Danish-English Bilingual Technical Support Representative

Teletech

Place of work
Prague
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Description
If you are highly motivated, enthusiastic, and driven by results, this may just be the career you’ve been seeking. Our current staff has an average tenure of nearly double that seen in similar customer service environments. In other words... once you join, you'll find a home. Our employees say they particularly appreciate...

Sharing Technical & Computer Savvy Skills

Multicultural Team

Ability to immerse yourself and your family into an English-speaking environment,
while working closely with others with similar cultural backgrounds

Employee perks, benefits

What we offer you
If you are relocating, we offer you a great package:

Travel costs will be reimbursed up to the cost of 150 euros. Accommodation provided up to the first seven nights stay and mobility from the airport to the hotel. We also have relocation advisors who will assist you get settled, opening a local UK bank account and arranging a National Insurance number. We also give you a welcome pack with details on local estate agents, landlords etc to contact for your permanent accommodation.

To find out more about Northern Ireland, please visit www.discovernorthernireland.com

Information about the selection process

Feel free to walk-in or call us anytime.

81-85 Duncairn Gardens, Belfast, Northern Ireland
+44 2890 575757

About TeleTech

As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

Danish - Intermediate (B1) and English - Intermediate (B1)

Personality requirements and skills

Your profile
Relocation Assistance

The team at TeleTech in Belfast consists of a diverse group of international technical support and customer experience professionals, most of which are either bilingual or multilingual. There are those that already live in Belfast who join us for this multicultural experience. Other customer service professionals choose to move to Belfast for the English-speaking immersion experience, the gorgeous Northern Ireland countryside, the friendly people, and the cultural diversity.

If you are:
• Fluent in written and spoken Danish
• Fluent in written and spoken English
• Experienced in telephone and email-based customer service or technical support
• Experienced in maintaining detailed updates in database / customer management systems
• A positive person with an attitude towards learning new skills
• Adaptable to change and multi tasking
• Computer savvy

Then, come and join our talented Belfast team!

TeleTech offers:
• Competitive salary + bonuses
• Health insurance, dental and eye care reimbursements
• Private and pension plan Insurance
• Up-to-date technology training
• Relocation package
• Childcare voucher scheme
• On site canteen
• 29 days holiday entitlement + extra entitlement
• Free Parking
• Career Advancement

Advertiser

Brief description of the company

Teletech is a global outsourcing company, consisting of more than one company; it is a family of businesses each having its own unique identity. Providing service in more than 17 countries worldwide; interacting daily with more than 3.5 million customers, in nearly 30 different languages, around the world.
Teletech provides strategy consulting, technologies, and services for customer experience management to companies around the world, optimizing their customer relationships and ultimately assisting with company growth. It offers a world of opportunities, gaining experience working with diverse clients, customers, and cultures every day via phone, internet, email and other media.
ID: 2039227  Megjelentetés dátuma: 9.3.2015