IT Service Engineer

Place of work
Mlynské nivy 12, Bratislava
Contract type
Wage (gross)
From 1 500 EUR/monthThe minimum gross monthly base salary for this role is 1500 EUR full time. Our final offer to you will be set up fairly, considering the skills and experience that you bring to the Swiss Re Group. You can look forward to extra rewards and benefits including an attractive performance-based bonus.

Information about the position

Job description, responsibilities and duties

• Support and solve all identity and access related issues
• Periodically conduct review of access
• Deal with the customer lifecycle (onboarding / offboarding)
• Maintain positive communication level towards customers
• Work on projects related to identity and access
• Complete assigned tasks / tickets timely with quality while meeting established service level agreements
• Rely on instructions, pre-established guidelines, policies and procedures to perform job functions
• Contribute to definition of the new processes
• Flexible working times and do occasional on-call duty

About the Team

We are multinational team of specialist serving our clients all over the world. Our process covers the end-to-end lifecycle of access for internal, external employees as well as clients of Swiss-Re. We use modern communication tools; we like our flexible working environment and a high team spirit.

Information about the selection process

We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• You have basic experience in identity and access management and end user support
• You can translate “IT” to the non-technical customer
• General IT knowledge (HOST, Windows, Active Directory, Network, Command line)
• Knowledge of programing language (VBA, …) and SQL
• Basic ITIL knowledge of incident, problem management and request fulfillment
• You love people! Having an outgoing personality, you genuinely like to co-create with your colleagues, partners and customers
• You are a great team-mate
• You know how to use Word, Excel and Outlook
• You possess written and spoken communication skills in English (B2 level)


Brief description of the company

As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.

Number of employees

1700 and more employees

Company address

ID: 4204034  Megjelentetés dátuma: 17.12.2021  Alapbér (bruttó): 1 500 EUR/month