Life & Health Claims Assessor with English and Any Other European Language (iptiQ EMEA) (Ref. No.: 86679)

Place of work
Mlynské nivy 12, Bratislava
Contract type
Wage (gross)
1 100 EUR/month

Information about the position

Job description, responsibilities and duties

About the Role
Being there at the moment a client needs is the reason iptiQ exists and the Claims Assessor role involves direct interactions with our clients at their time of need and when they are most vulnerable. As a Claims Assessor based in Bratislava you will support all the activities of our Claims teams based in the major cities across Europe. Following a period of intensive training, you will use your experience and know how, alongside our world leading support tools and medical experts, to make recommendations on individual Claims. As your skills grow, you will also participate in other services which we provide to our clients, including reporting, product development, training material preparation and translations.

Once fully proficient, you will be responsible for dealing with the following:
• Daily review, monitoring and completion of the claims workload.
• Proactively manage and adjudicate Life & Health claims, considering both medical, financial and title evidence.
• Analyze monthly claims data and prepare data slides for key stakeholders.
• Monitor and audit the performance of 3rd party claims service providers.
• Provide technical input and sign off on product design and customer literature.
• Preparation for client facing activities, such as trainings and audits.
• Support for translation of claims and underwriting related documents and tools such as Life Guide.
• Show active drive and passion for our customer centric culture.

About the Team
iptiQ is a dynamic and growing start-up unit within the Swiss Re Group, established to provide innovative protection solutions directly to consumers. Our team delivers the coordination, infrastructure and competences that are key to driving forward this new business; working closely with our partners and clients. Our mission is to reduce the protection gap by simplifying life insurance and making it more accessible to people. Our motto is "now life is easier for everyone". For us this means making life insurance easier to sell, to buy and to trust.
You will join a growing team of Life & Health Underwriting and Claims Experts who are responsible for supporting major markets across EMEA on the business side, including case assessment and various client needs. You will work closely with regional and cross-functional partners.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

About You
• Life & Health (re-)insurance experience with claims or underwriting skills would be a real advantage, but we are open to other relevant backgrounds such as medical knowledge or as a financial specialist.
• You are proficient in English and any other European language.
• You are good in analytical and critical thinking.
• You consistently demonstrate curiosity, energy and interest to learn new things.
• You are flexible and able to prioritize varied demands of multiple partners.
• You have excellent communication skills and are a great teammate that shares knowledge and information.
• You have empathetic approach to customers.

*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.


Brief description of the company

As the world's leading reinsurance company, Swiss Reinsurance Company, based in Zurich, Switzerland, we specialize in covering concepts in capital and risk management.
We combine financial strength with experience, knowledge and creative thought to exploit new opportunities in the interests of our clients, staff and shareholders. Opportunities for you. Opportunities for us.

Number of employees

1000 and more employees

Company address

Swiss Re Management AG
Mlynske Nivy 12
81109 Bratislava


Contact person: Thomas Antonin Lamy

ID: 3197612  Megjelentetés dátuma: 2.12.2019  Alapbér (bruttó): 1 100 EUR/month