Order Management Specialist for eMobility with English and German

About us

Siemens
We are a technology company focused on industry, infrastructure, transport, and healthcare. By combining the real and the digital worlds, we empower our customers to transform their industries and markets, helping them to transform the everyday for billions of people.

Job description, responsibilities and duties

We are looking for Order Management Specialist who will help us to set up new eMobility administrative and accounting group in Bratislava for our European customers.

Together we are driving the world forward. We electrify, automate and digitalize: Our employees make real what matters.

Siemens Smart Infrastructure (SI) is shaping the market for intelligent, adaptive infrastructure for today and the future. It addresses the pressing challenges of urbanization and climate change by connecting energy systems, buildings and industries.

Our goal is to deliver and support highly responsive, scalable and secure solutions using state-of-the-art technologies. Charging infrastructure and energy management is transforming the mobility experience we’ve come to know. The eMobility department takes care about the end2end process related to charging stations for electric vehicles.

 

Task and competences:

• Contract handling with end customers and external suppliers
• Status tracking and communication
• Provide information about eMobility / question handling via E-Mail + user feedback handling
• Urgency and priority handling
• Billing, preparation of the external supplier accounts and settlements
• RFID Card / SIM Card handling, activation, deactivation, status tracking
• Charging pole onboarding, order and delivery process, status tracking
• Managing orders in SAP

Mandatory skills:
Excel on expert level + Word, Outlook

Experience with workflow tools

 

Nice to have skills:
SalesForce

SAP – ordering, reporting

Service level agreement & KPIs

Required education, skills and personality requirements

Required education
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

Number of years of experience
4

We offer

• Training and development program (product trainings, e-learning, language courses, soft skills trainings,…)
• Health program (contracted wellness providers, sport centers, salary reimbursement in case of illness)
• Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)
• Retention program (work anniversary, life anniversary, additional pension plan, employee loans)
• Extra days-off (bridge days, sick days)
• Socializing programs (teambuildings)
• Referral employee program (bonus for new hire)