Shell in Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell is an Equal Employment Opportunity Employer of Minorities, Females, LGBT Equality and Individuals with Disabilities.

Scheduler Slovak Speaker

Thanks to cooperation with Shell you gain:

• Comfortable working environment: Newly-built modern office with its own canteen, relax rooms, bike & car parking space
• Yearly bonuses and lots of non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sport sections, and many more)
• Complex medical care and individual life insurance
• Additional funds for trainings and certifications
• EuroShell Card
• Bonus for referring your friend to work

People with disabilities are welcome to apply as we provide reasonable accommodations and assistive technologies for people with diverse disabilities.

Job Description:

• To create schedules for truck deliveries in order to ensure timely and economical product delivery to Retail sites and B2B customers through the Order to delivery process
• Create and optimize an accurate, cost effective and timely delivery plan
• Ensure scheduled deliveries are in line with safety and operational procedures and customers
• Ensure the truck diary is correctly set up in scheduling system
• Ensure Supply and product availability issues are reflected in scheduling system set-up
• Allocate orders to trucks
• Liaise with other teams that contribute to the Order to Delivery process,
• Primary contact point for the hauliers to advise truck drivers of necessary amendments to plan
• Handle customer enquiries to change/amend orders, evaluate the real need and feasibility for scheduling changes, and liaise with scheduling team where appropriate
• Receive urgent order requests and create urgent orders within framework of delivery promise
• Investigate and resolve customer complaints

Requirements:

• Very good analytical skills
• Attention to details
• Slovak C1
• English B2
• Resilience for time pressure
• Ability to deal with non-standard situations
• Quick learning skills
• Multitasking
• Open minded during taking cost affected decisions
• Excellent communication and issue resolution skills
• Ability to apply proper solution under time pressure
• Good knowledge of Excel

Logistics/planning experience will be an asset
***Schedulers are shift workers continuously rotating to provide weekend support (Only day shifts: Monday - Friday 8 -16.30 + Sunday 8-16.30)​​