Network Security Engineer

Job description
Network Security Engineers offer support for a wide variety of Network security-related devices. This includes, without being limited to Firewalls, Proxies, ISD / IPS, VPNs, Etc., Technologies include Juniper, Palo Alto, Cisco, Fortinet, Checkpoint and F5.

The Network Security Engineer is also responsible for a wide variety of documentation tasks to ensure consistency throughout the Department. The following are the tasks expected of a Network Security Engineer.

Device upkeep and maintenance
Network Security Engineers are responsible for ensuring that customers can access all necessary forms of information and communication while maintaining a high level of security.

Network Security Engineers receive requests by email or service tickets placed in the respective support queues. They may also receive direct phone calls requesting support.

• Adjust Firewall policies as customer needs change
• Troubleshoot accessibility issues Analyze traffic being passed through the IDS / IPS firewall
• Monitor queues for recent service tickets Provide 24-hour availability for critical issues
• Stay current with the latest security threats and vulnerabilities

Documentation
In order to provide proper support and ensure issue identification, as well as a viable security audit trail, it is necessary to properly document all relevant activities and actions when working on an issue. This means:

• Accurately logging actions and steps taken
• Ensuring all communications on a particular issue are logged
• Ensuring all necessary parties are informed of actions being taken

Learning and testing
Network Security Engineers are also responsible for testing devices being supported. This is done to ensure that the devices perform at a high level, while routinely implementing changes to them. For this reason, a lab environment containing many of our in-line appliances is frequently used for testing. The Network Security Engineers testing responsibilities include:

• Ensure patches and firmware upgrades can be applied safely
• Troubleshoot security issues by replicating a customer environment
• Ensure compatibility of numerous security devices Ensure that devices continue to protect customer environments from the latest threats and vulnerabilities

Requirements and Experience

• Strong Networking knowledge Network+, Cisco CCNA or equivalent networking certification
• Other Vendor certifications (Juniper, Checkpoint, Palo Alto, F5, etc.) are desirable
• Scripting experience an asset
• Any Network Security Experience is an asset
• Very Strong Communication skills (English)

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