Business Intelligence Specialist for CER

Collect, analyze and improve customer data in order to support the Sales and Service departments in identifying business potential in all Scania business segments on national and local level. Examples:
Vehicle registration data and customer identification improvement in CZ, HU to determine market coverage and opportunity penetration
Vehicle rolling population accuracy and service potential on national and local level
Mapping the rental, used vehicle, bus, engine markets to determine business potential
Identify customer groups/segments in all Scania business segments with key business drivers and media consumption habits
Collect other relevant business intelligence data from available industry reports, public information or purchased sources (ex. Transport volumes and trends in Europe…)
Analyze available data from the FMS system and identify insights and trends to be used to develop the business
Evaluate current methods and procedures for customer satisfaction data collection and propose improvements (external and internal)
Collect and analyze competitor data for all business segments on national/local levels and presenting results/findings to the sales/service organization on regular basis. Examples:
 Products and Services matrix and offerings
 Prices
 Local services landscape mapping (SWOT)
 Marketing and Communication concepts and material utilization
CRM: Ensure effective and accurate customer data collection, maintenance as well as system development to fit business needs
HTS and CSI research: ensuring quality of data supplied to research company, preparing a report of findings and conclusions/recommendations (local and national)
Network planning

Work in an international company
Education , training
Telephone for private purposes

Prosíme vhodných uchádzačov, ktorých skúsenosti a znalosti zodpovedajú uvedeným podmienkam, aby nám zaslali profesný životopis spoločne s motivačným listom prostredníctvom linku na www.profesia.sk. Zároveň žiadame o poskytnutie súhlasu so spracovaním Vašich osobných údajov pre účely výberového konania pre našu spoločnosť v súlade so zákonom č. 122/2013 Z. z.

Zároveň žiadame kandidátov o pochopenie, že budeme udržiavať kontakt len s vyhovujúcimi kandidátmi pre túto pracovnú pozíciu.