Data Analyst

Resonate Services s.r.o.

Place of work
Contract type
Wage (gross)
From 1 700 EUR/monthNegotiable - Based on skillset and interview outcome

Information about the position

Job description, responsibilities and duties

This will be a key role within the Resonate reporting team, supporting all areas of the business, client facing and internal and determining opportunities to automate. Developing systems and tools that Resonate will take to market as automation of process, analytics tools, commercial models and others. Data Analyst will also help setting up systems to receive data flows and export data flows such as knowledge management systems, CRM, ticketing
system, monitoring systems and other items.

• Set up and Develop Reports – Setting up reporting systems and data management for key clients and internal teams
• Ensure they have an owner or are automated and operationalized
• Run reports – regularly on an agreed reporting cycles - Interpret data and analyze results using statistical techniques
• Develop in house systems / tools which Resonate will take to market or use for internal purposes.
• Support the management team – this would be for ad-hoc reports and set up of management data / reports
• Find opportunities to automate and implement these automation efforts based on business case viability
• Manage tools and systems pertaining to data management and ensure that there are correct tools set to facilitate optimal performance
• Deliver on internal and external assignment deliverables often matrix reporting to a Resonate or Customer PM
• Manage data standards and ensure compliance
• Support Resonate Technical Teams with data reports and automations
• Technical expertise regarding data models, database design development, data mining and segmentation techniques

• Networking basics – IP, subnet mask, routing, etc.
• Good knowledge of reporting, reporting systems and automation
• Good knowledge of SQL, Databases, Power BI and other reporting and data aspects
• Advantage is practical knowledge of programming language (knowing basic principles of programming)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate
• Significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings
• Good working knowledge of Unified Communication technologies
• Ability to coordinate other technical specialists and staffing delegation
• Strong in customer environment

Employee perks, benefits

Various company benefits

Information about the selection process

Your Career

• We take your career seriously and we will ensure that we provide regular reviews throughout the year to offer continuous feedback and support to inspire you, develop your skills and ensure your personal satisfaction and growth.
• Our work philosophy recognizes higher performance with bigger rewards through a formal annual performance review. We offer you joining a team of highly motivated UC industry experts with high potential of growth into an industry leader, essentially, we are a growing company, when we grow you grow too.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

IT, Telecommunication

Language skills

English - Advanced (C1)

Other knowledge

Microsoft Excel - advanced
Analytical thinking - advanced
Data modeling - advanced
Data mining - advanced
SQL - advanced
Unified communication - advanced
Networking - advanced

Number of years of experience

• Extensive experience as a data analyst or business data analyst

Personality requirements and skills

• Networking basics and VOIP experience
• Strong knowledge of MS Excel (Advanced) to include:
o Pivot tables and pivot charts (implicitly knowledge of Table objects and normal Charts)
o External data connections
o Macros (VBA)


Brief description of the company

Resonate is an experienced team of experts in Unified Communications. We developed the expertise by leading the delivery of the largest and most complex solution in the world for one of the world’s largest companies. In doing so, we’ve worked alongside many industry experts and developed great relationships with them. Resonate is all about bringing that expertise and those relationships together for our customers.

Resonate will help our customers achieve massive cost savings and we’ll focus on driving the solutions to achieve the removal of legacy equipment.

We have seen a staggering growth in the last five years with an increasing demand for our quality services in the UC arena, this growth is set to rise hence our requirement for top class talent to help grow the company to new heights.

Company address

Resonate Services s.r.o.
Štúrova 50
040 01 Košice - mestská časť Západ
ID: 4007486  Megjelentetés dátuma: 17.2.2021  Alapbér (bruttó): 1 700 EUR/month