Back Office Support - French Speaking (Administrativa s využitím francouzštiny)

Reed Personnel Services Czech Republic s.r.o.

Place of work
Brno, Czechia
Contract type

Information about the position

Job description, responsibilities and duties

This is a great opportunity for a speaker of French who would like to use the language on a daily basis and get experience in order management. In this role you will provide aftermarket support to VIP customers. This role entails providing spare parts pricing, creating orders, chasing outstanding sales orders and communication with customers and different departments of the company including Finance, Manufacturing, Logistics, etc.

Summary of main responsibilities:

- Provide customer support for pre-order activities (pricing, availability, quoting, technical specifications)
- Manage customer orders from placement to invoicing and customer expectations by providing information about delivery dates, status of the orders and potential issues
- Chase outstanding sales orders via purchasing, manufacturing and warehouse
- Communicate with the customers and relevant departments regarding orders and enquiries via email and phone

Employee perks, benefits

- Meal vouchers 110 CZK
- Flexipass vouchers 500 CZK or Multisport Card for Free
- 5 weeks of holiday
- Flexible working hours
- Contribution to language/professional courses 5000 CZK, ACCA courses
- Contribution to pension and life insurance
- Pleasant and modern working environment close to city center
- Refreshments at workplace

Company on whose behalf the position is being filled

Other manufacturing

International company

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

French - Upper intermediate (B2) and English - Upper intermediate (B2)

Personality requirements and skills

- Fluency in French and English (B2 or higher)
- Experience in a customer service role or a similar role
- Attention-to-detail, good communicator
- Degree in Business, Marketing, Supply Chain or Finance is an advantage
- Confident user of MS Office and experience with an ERP system, Oracle is preferred


Brief description of the company

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit

Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching Candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.

The company is a holder of a licence to offer recruitment services.

Company address

Reed Personnel Services Czech Republic s.r.o.
Na Příkopě 859/22
110 00 Praha 1, Nové Město
Czech Republic
ID: 4035269  Megjelentetés dátuma: 17.2.2021