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Mutasd a hasonló álláshirdetéseket
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Mutasd a hasonló álláshirdetéseket
Junior Customer Success Manager, Native German Speaking
Quality Unit, s. r. o.
Place of work
Remote work
Remote work
Contract type
full-time
full-time
Start date
asap
asap
Wage (gross)
From 1 000 EUR/month
From 1 000 EUR/month
Information about the position
Job description, responsibilities and duties
LiveAgent is growing every week and we are looking for new people who want to grow as well. We are looking for new opportunities and we need your help in realizing them. Your job will be to accelerate our growth by generating new business opportunities (leads) and their subsequent processing, contact and personal presentation of the product with focus on German market. We will advise you and show you how. However, we expect you to bring something new. It doesn't have to be experience, just passion for the cause, approach to work, or anything else you think you're exceptional about.
So, if you are native German speaker with a passion and curiosity for IT, we invite you to join our fast growing team.
What you’ll be doing:
• Strengthen the position of our LiveAgent product on the German market
• Handle high volume of communication by chat, email, phone and other communication tools
• Collaborate with colleagues from the sales and marketing department on campaigns and new ways of reaching potential customers
• Represent the LiveAgent brand with an exemplary approach to customers
• Provide sale information and support for our products:
LiveAgent http://www.liveagent.de (http://www.liveagent.com)
Post Affiliate Pro https://www.postaffiliatepro.com
• Closely cooperate with support seniors and developers
• Make customers happy
So, if you are native German speaker with a passion and curiosity for IT, we invite you to join our fast growing team.
What you’ll be doing:
• Strengthen the position of our LiveAgent product on the German market
• Handle high volume of communication by chat, email, phone and other communication tools
• Collaborate with colleagues from the sales and marketing department on campaigns and new ways of reaching potential customers
• Represent the LiveAgent brand with an exemplary approach to customers
• Provide sale information and support for our products:
LiveAgent http://www.liveagent.de (http://www.liveagent.com)
Post Affiliate Pro https://www.postaffiliatepro.com
• Closely cooperate with support seniors and developers
• Make customers happy
Employee perks, benefits
• Friendly organization culture & atmosphere
• Ability to work from Home (without limits, you can work from office every day or just a few times a year).
• Ability to work from Home (without limits, you can work from office every day or just a few times a year).
Information about the selection process
To apply for this position, please send us your CV and a short cover letter describing your motivation to work in customer service and for our company.
We would like to thank all the applicants for their interest. We will contact only candidates who match a profile we are looking for. Thank you for your understanding.
We would like to thank all the applicants for their interest. We will contact only candidates who match a profile we are looking for. Thank you for your understanding.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language skills
German - Proficiency (C2) and English - Upper intermediate (B2)
Other knowledge
IT experience - Advanced
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
• Native in German language
• Confident in your English skills
• Another foreign language is a plus (mainly Spanish, French, Portuguese or Slovak language)
• Good IT background
• You are not afraid of learning new things
• You are a master of polite communication
• You are customer focused, you can understand the situation of partner / customer and provide possible solutions
• Confident in your English skills
• Another foreign language is a plus (mainly Spanish, French, Portuguese or Slovak language)
• Good IT background
• You are not afraid of learning new things
• You are a master of polite communication
• You are customer focused, you can understand the situation of partner / customer and provide possible solutions
Advertiser
Brief description of the company
Quality Unit is a software development company established in 2004 with a head office in Bratislava, Slovakia. Our products LiveAgent and Post Affiliate Pro are used by thousands of customers worldwide, ranging from 1-man-operations to corporations like Huawei, BMW, Yamaha, or O2. We are growing our team to scale our operations, and that's why we need you!
Number of employees
50-99 employees
ID: 4042502
Megjelentetés dátuma: 5.3.2021
2021-03-05
Régió: Remote work Pozíció: Customer Support Specialist Cég: Quality Unit, s. r. o.
Alapbér (bruttó): 1 000 EUR/month