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Reservation Agent for Park Inn Danube Hotel Back-office
Park Inn by Radisson Danube Bratislava
Place of work
Rybné námestie 1, Bratislava
Rybné námestie 1, Bratislava
Contract type
full-time
full-time
Start date
as per agreement
as per agreement
Wage (gross)
920 Euro gross plus occasional weekend and bank holiday supplement
920 Euro gross plus occasional weekend and bank holiday supplement
Information about the position
Job description, responsibilities and duties
Adding Colour to Life
Do you like a full house? Do you enjoy keeping busy? If you say "Yes I Can!" here at the Park Inn by Radisson, Bratislava we’re looking for fun hoteliers just like you!
At the Park Inn by Radisson Danube Bratislava, we stand out together as one team and make memorable moments for our guests, because we are a hotel you can rely on.
If you love a fast paced, vibrant, fun environment, full of people who are powered by passion, then you are just what we need.
Our Reservationists are natural organisers, sales driven with finicky attention to detail, tuning into guests needs. They are super positive!
Key Responsibilities:
* Maximize hotel revenue and guest satisfaction by receiving, handling and processing guest reservations via phone, e-mail, fax
* Confirms reservations to guest in line with hotel's rate policy and explains guarantee and cancellation policies to bookers
* records reservations in Opera PMS
* prepares offers for group reservations and keeps group information up to date
* is aware of VIP reservations and forwards information about VIPs to other departments
* is aware of hotel sales targets and supports achieving those targets by utilizing up-selling techniques
* follows all company policies and procedures
Do you like a full house? Do you enjoy keeping busy? If you say "Yes I Can!" here at the Park Inn by Radisson, Bratislava we’re looking for fun hoteliers just like you!
At the Park Inn by Radisson Danube Bratislava, we stand out together as one team and make memorable moments for our guests, because we are a hotel you can rely on.
If you love a fast paced, vibrant, fun environment, full of people who are powered by passion, then you are just what we need.
Our Reservationists are natural organisers, sales driven with finicky attention to detail, tuning into guests needs. They are super positive!
Key Responsibilities:
* Maximize hotel revenue and guest satisfaction by receiving, handling and processing guest reservations via phone, e-mail, fax
* Confirms reservations to guest in line with hotel's rate policy and explains guarantee and cancellation policies to bookers
* records reservations in Opera PMS
* prepares offers for group reservations and keeps group information up to date
* is aware of VIP reservations and forwards information about VIPs to other departments
* is aware of hotel sales targets and supports achieving those targets by utilizing up-selling techniques
* follows all company policies and procedures
Employee perks, benefits
Work with a team of passionate hoteliers and enjoy:
* empowering, international work environment
* free staff canteen and free use of our own brand-new gym facilities
* Long term work perspectives and development opportunities within the Radisson Hotel Group
* Family & Friends staff rates for stays and restaurants in our sister hotels around the world
* empowering, international work environment
* free staff canteen and free use of our own brand-new gym facilities
* Long term work perspectives and development opportunities within the Radisson Hotel Group
* Family & Friends staff rates for stays and restaurants in our sister hotels around the world
Information about the selection process
If you are interested in the job, let us know ASAP!
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
Language skills
Slovak - Proficiency (C2) and English - Upper intermediate (B2)
Personality requirements and skills
This is what we need:
* You gained first experience in hotel environment, either at the front desk or in reservations department
* You are flexible, engaged, well organized and results driven
* You like to work self dependent
* You enjoy working with guests and thrilling them with creative solutions
* You have very good communication skills and always have a smile on your face, even when it gets really turbulent
* You know Opera PMS
* You are fluent in written and spoken English
* You gained first experience in hotel environment, either at the front desk or in reservations department
* You are flexible, engaged, well organized and results driven
* You like to work self dependent
* You enjoy working with guests and thrilling them with creative solutions
* You have very good communication skills and always have a smile on your face, even when it gets really turbulent
* You know Opera PMS
* You are fluent in written and spoken English
Advertiser
Brief description of the company
Park Inn by Radisson® is a colorful, dynamic, midscale hotel brand providing a hassle-free and easy hotel experience. Friendly. Positive. Vibrant. Uncomplicated. Park Inn by Radisson is designed for modern travelers. The brand adds color to life through flexible and functional spaces, staff and energy at any of its 1800+ hotels across the globe.
Number of employees
50-99 employees
ID: 3619050
Megjelentetés dátuma: 12.3.2019
2019-03-12
Régió: Bratislava Pozíció: Call Operator, Receptionist, Sales Representative Cég: Park Inn by Radisson Danube Bratislava
A (bruttó) bér alapösszetevője és egyéb juttatások: 920 Euro gross plus occasional weekend and bank holiday supplement